Receptionist 37 Hours Pw

The role of the medical receptionist is vast and varied. The duties consist of making appointments for patients through a variety of channels. Communicating with patients on a day to day basis about upcoming appointments. Ordering prescriptions. Signposting, effectively, patients to the right clinician. Communicating on behalf of a patient to healthcare professionals. Scanning and coding inbound documents. Making referrals to other providers. The medical receptionist role is the face of the practice and the first point of contact for the patients, therefore you must be caring, empathetic and committed to providing the best service.