Receptionist

The Western Eye hospital is a specialist eye hospital that sees thousands of patients via our Emergency department and Outpatient services.
We currently have a full time permanent vacancy for an enthusiastic and well-motivated individual to join our outpatient administration team at The Western eye hospital.
The successful applicant must have excellent customer service skills, a good telephone manner, should be enthusiastic and well-motivated, together with the ability to interact with staff, patients, their families, and external agencies are essential.
To be able to work on your own initiative and without direct supervision.
Ability and rrsilience to manage a large number of telephone calls
To have an ability to work effectively as part of a team
To have prioritising and organisational skills
Be flexible to the needs of the service
To be able to recognise and meet deadlines
Have the ability to learn new skills and processes quickly
Be able to work with discretion, sensitivity and maintain confidentiality
The successful post holder will be used to working within a customer service environment be proactive and able to take initiative to solve problems.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.