Address
SalaryLocation
£11.10
Hourly Rate
Job Type:
Full-time
Hours:
40 hours pw
Role:
Permanent
Annual Leave:
5.6 weeks Pro Rata
Your Benefits :
Excellent Pay Rate - £11.10 per hour
Free Onsite Parking
Free Uniform
Permanent Contract
Paid Training
Career Progression Opportunities
Company Pension
We are seeking a Receptionist/Adminstration Assistant to join our team an Beverly Lodge Nursing Home, Newtownards.
The post requires both high degrees of numeracy and IT skills. The post holder must be smart in presentation and professional in conduct.
Administration
- Assisting in the recruitment of staff by scheduling interviews, attending and processing paperwork ie Access NI and references. Ensure Recruitment tracker is updated after each interview. Compile and maintain staff personnel files.
- Maintain absence information to include sick lines and support the Home Manager with absence process/meetings.
- Filing, archiving, photocopying, scanning and typing duties and any other general administrative duties.
- Maintaining client, staff and Company confidentiality at all times and ensure all confidential records are stored securely.
- Issuing of documentation for new employees to include induction pack, staff register, bank details, e-learning (logging staff in) etc.
- Advise HR Department of absences, new starts, leavers, contract changes etc. Liaise and assist with Head Office enquiries and forward all information as required.
- Ensuring staff are NISCC registered.
- Adhering to all Company policies and procedures and legislative guidelines.
- Attendance at and note taking of Staff Meetings, Disciplinary Meetings and Recruitment Interviews as required.
- GP calls in the morning for the nurses.
- Appointments/transport for residents, eg. May need ambulance booked.
- Dietetics/weights/gold crest.
- Mattress audit (monthly).
- Printing labels for blood samples/other samples.
- Ordering uniforms.
- Any other administrative function as required.
Communication
- Meeting and greeting families and potential service users.
- Receiving and dealing with telephone queries and redirect incoming / internal phone calls as necessary.
- Promoting the image of the Home with courteous, mannerly and efficient approach.
- Use of initiative to problem solve for example clarification of staff / family members queries within remit of the role.
Flexibility & Mobility
- Flexible approach to working hours to ensure smooth running of care service
- Willing to travel to any location as required by the employer using own transport
This Job Description is not meant to be definitive but is an outline of the post as it is currently perceived. We reserve the right to amend this document at any time according to business need.
The Company is committed to providing the highest possible quality of service and employees are expected to treat those with whom they come into contact in a caring, courteous and respectful manner at all times.
Essential Criteria:
- Excellent Numeracy and IT skills.
- Excellent Communication skills.
Desirable Criteria:
- Minimum of 1 years’ administrative experience working in a busy office environment, including cash handling experience.
- Extensive telephone experience dealing with customers.
- Experience working within a care environment.
About Beverly Lodge
MD Healthcare acquired the home in August 2019 and has been substantially upgraded to improve the environment for the residents. The home is a calm environment that is conducive to well-being and mood enhancement with themed areas throughout the home for therapeutic activity.
We are an Equal Opportunities Employer.
We operate a no Smoking Policy.
