Job description
Job summary
The post holder will be an integral part of the OHRD team and will play a key part in the support of the team.As a Receptionist/Administrator, you will be required to provide comprehensive administrative duties to all staff.Help maintain the integrity of the OHRD computer system and communicate effectively with staff.
Job seniority: entry level
Responsibilities
• Organise and maintain relevant diary management to all clinical staff.• Assist in opening and closing of office as required by management.• Meet and greet reception duties for those attending clinic.• Schedule and arrange appointments.• Organise and maintain clinics via email/OHRD computer system.• Liaise with outside agencies and other disciplines dealing with enquiries as appropriate.• Organise all relevant paperwork for clinics.• Process and distribute all incoming mail/electronic mail and prepare outgoing mail.• Deal with incoming telephone calls and handle queries as appropriate.• Maintain up to date filing system, both manual records and digital as required by management.
Requirements
• Experience of Microsoft to include Word, Excel and Outlook.• 5 GCSEs (at Grade C or above) to include English and Maths.• An understanding of the General Data Protection Regulations (GDPR).• Must be fluent in English, both reading & writing in order to communicate with service users.• 2 years administrative experience (within last 3 years).
Key Skills Needed
• Microsoft Word, Excel, and Outlook• Organizational and time management skills• Effective communication skills