Address
Form of work
SalaryThe Job:
- You will be responsible for taking customer enquiries.
- Dealing with customers over the phone and on email ensuring excellent customer service.
- Knowledge of the Company’s products and gain an understanding of their use and applications.
- Ability to deal with customer enquiries and take orders in a professional and timely manner.
- Ensuring orders are recorded and entered accurately on the internal IT system.
- Building effective working relationships within the sales team, acting as a team player.
- Building effective working relationships with colleagues in other areas of the business.
- Managing administrative activities relevant to the role, including validations, quote and order close-down.
- Undertaking any other duties as required by your manager to meet the changing needs and demands of the company.
- Observing all H&S procedures and always adhere to them.
This can be a busy role and you may need to work under pressure. As part of a team, you will have a flexible approach and will be willing to cover for holiday and absence and on occasions, work additional hours.
About You:
- Self-Motivated.
- Professional.
- Passionate about service.
- Effective time management.
- Communication/ Interpersonal skills.
- Polite and courteous.
- Well-presented/ smart.
- Good working knowledge of IT systems (MS Office).
- Previous experience working in a customer service environment.
The Salary:
£12.75 per hour.
The Hours:
8.00am to 5.00pm, Monday to Friday. The core hours of the sales office is open from 8.00am to 5:30pm. There may, on occasion, be a need to work hours outside of this.
Our brief:
Simple Recruitment are acting as an employment agency on behalf of our client, based in the Mendips, who are seeking a Sales Administrative Support Operative to join their team on a Temporary basis.
