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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A SALES MANAGER
What you will be doing...
Reporting to the Director of Sales (direct) along with the RBH Divisional Sales Director and hotel General Managers, you can expect your working day to include the following.
- Key responsibility for the achievement of the commercial segments across the portfolio.
- Key account management to grow and maintain small to mid-agent and local relationships.
- To drive revenue by effectively selling all aspects of the portfolio within the local and national marketplace.?
- To increase the share and profitability of existing accounts and secure new business across all market segments, both locally and nationally.??
- To continue to drive and increase the enquiries coming through for Meetings, Social events, corporate business, and Business Groups.
- Team player mentality with the ‘hunter’ gene to find new and exciting business.
- Represent the portfolio key agents, local corporates and meetings bookers.
- Actively seek/identify, secure and contract new and repeat business for all areas of the business, across all market segments, with a particular emphasis on meetings, incentives, business groups conferences exhibitions.
- Establish, build, and manage relationships within the RBH central sales team to maximise revenue opportunities from key national accounts.
- Become fully conversant with all RBH sales initiatives and tools, to utilise and build them into the commercial plan to maximise the benefits to the hotel.
- Research potential new accounts, conduct get-to-know calls, plan appointments and carry out weekly face to face sales calls in line with agreed KPIs across portfolio.
- Prepare account development plans to ensure maximum share from each account and their respective agency with support from Director of Sales, North.
- Identify and secure appropriate group, tour operator and wholesale business by working with the RBH Leisure and Revenue team to help drive revenue.
- Attend major travel functions and exhibitions to promote the portfolio.
- Support the hotel General Managers with showarounds, proposals and upselling of the hotels across the portfolio.
- Assist Director of Sales North/South in tradeshows, showcases and client events across the UK.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Sales Manager, you will need the following qualities and skills.
- Experience within a hotel sales role for minimum 2 years.
- Experience of working within a structured team environment.
- Strong commercial outlook – sales and revenue driven.?
- Excellent sales, customer care, account management and negotiation skills.?
- Strong presentation and influencing skills.?
- Highly motivated and enthusiastic?
- Driven and determined to achieve results.?
- Demonstrate strong interpersonal skills and be able to communicate and engage effectively at all levels.?
- A willingness to travel throughout the UK (presenting to prospective partner organisations, meeting, and entertaining clients, attending trade fairs/shows).?
- Knowledge ofPMS and CRM systems preferred, although training will be given.?
- Report writing skills and able to use word; excel spreadsheets and PowerPoint for presentations.?
- Open to new ideas.?
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WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year.
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
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