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Form of work
SalaryAre you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Sales Operations Assistantto provide support to the sales function.
Based in a modern, open plan office in an ideal location in Norwich City Centre, this is a full-time, permanent position working 9.00am - 5.00pm (37 hours per week), Monday to Friday. The offered salary for this opportunity is competitive depending on experience.
The company: This internationally recognised company have been providing business management services within the UK market for over 30 years, and who are now a recognised and trusted provider. As the company continues to grow as part of their impressive expansion plans, it is an exciting time to join.
The benefits: 5 weeks' holiday, PLUS birthday and bank holidays, and a holiday purchase scheme, pension, health plan and gym discounts, city centre location and sociable hours.
The day to day:
- Handling incoming customer queries via phone, email and live chat.
- Allocating leads to the sales team in a timely manner.
- Ensuring all relevant paperwork is accurately completed when new sales are submitted.
- Ensuring accuracy across inputted data/documentation through detailed cross-checking.
- Working with internal teams to problem solve and resolve customer queries.
- Gaining customer feedback in order to proactively improve the customer experience.
You will have/be:
- Previous operations/admin/customer service experience.
- Previous experience of process development.
- Strong communication skills both written and oral.
- Highly organised with excellent attention to detail and strong time management skills.
- IT literate with experience of Microsoft products, Excel knowledge is essential.
- An understanding of Salesforce & ISO would be advantageous but not essential.
How to apply
To hear more details about this fantastic opportunity please email your CV to Sean Ferris - Senior Delivery Manager at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Sales Operations Assistantto provide support to the sales function.
Based in a modern, open plan office in an ideal location in Norwich City Centre, this is a full-time, permanent position working 9.00am - 5.00pm (37 hours per week), Monday to Friday. The offered salary for this opportunity is competitive depending on experience.
The company: This internationally recognised company have been providing business management services within the UK market for over 30 years, and who are now a recognised and trusted provider. As the company continues to grow as part of their impressive expansion plans, it is an exciting time to join.
The benefits: 5 weeks' holiday, PLUS birthday and bank holidays, and a holiday purchase scheme, pension, health plan and gym discounts, city centre location and sociable hours.
The day to day:
Handling incoming customer queries via phone, email and live chat.
Allocating leads to the sales team in a timely manner.
Ensuring all relevant paperwork is accurately completed when new sales are submitted.
Ensuring accuracy across inputted data/documentation through detailed cross-checking.
Working with internal teams to problem solve and resolve customer queries.
Gaining customer feedback in order to proactively improve the customer experience.
You will have/be:
Previous operations/admin/customer service experience.
Previous experience of process development.
Strong communication skills both written and oral.
Highly organised with excellent attention to detail and strong time management skills.
IT literate with experience of Microsoft products, Excel knowledge is essential.
An understanding of Salesforce & ISO would be advantageous but not essential.
How to apply
To hear more details about this fantastic opportunity please email your CV to Sean Ferris - Senior Delivery Manager at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
