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Form of work
SalaryOverview
Join our dynamic and expanding company, known for its vibrant and fun atmosphere. We're dedicated to supplying cutting-edge aesthetic laser technology to clinics across the UK. If you're brimming with energy and enthusiasm, we invite you to embark on an exciting journey with us in a multi-faceted role encompassing customer support, sales, and administration.
Unveil a world of opportunities for professional growth within our organization, accompanied by a plethora of enticing perks and well-deserved rewards. Based in Yattendon RG18, our primarily office-based position offers the added flexibility of occasional remote work. Nestled in a charming village, our modern office is conveniently located near an inviting coffee shop and a lively pub, providing the perfect setting for a balanced work experience.
Responsibilities:
- Streamline and enhance our CRM systems to ensure seamless lead management and interactions.
- Forge effective client connections through phone calls, emails, and live chat mediums.
- Oversee invoicing and accounting systems for seamless financial transactions.
- Coordinate team schedules to optimize operational efficiency.
- Tackle diverse office tasks including organization, filing, call and email management, as well as proactive lead follow-ups.
- Facilitate procurement by placing supplier orders and booking essential services.
- Craft an amiable, resourceful, and expertly knowledgeable customer service encounter for both potential leads and existing clients.
- Uphold and contribute to our company's reputation as a beacon of friendly expertise.
Preferred Qualities in the Ideal Candidate:
- Demonstrated experience and a passion for excelling in customer support, sales, or administrative roles.
- A genuine intrigue for the aesthetic technology industry.
- Rapid adaptability, coupled with meticulous organizational abilities and an acute attention to detail.
- A fervent dedication to providing exceptional customer service experiences.
- Adeptness in both team collaborations and individual contributions.
- Superb interpersonal and communication skills tailor-made for client interactions.
- Eagerness to evolve alongside our organization, taking on broader roles with increased responsibilities and compensation.
- Residency within a commutable distance from our head office, complemented by access to private transportation (as public transit is not an option to reach our location).
- Stellar references that attest to your exceptional qualities.
Skills and Experience:
- Proficiency of CRM systems.
- Mastery in Microsoft Office Suite (Word, Excel, etc.).
- Experience with accounting and invoicing software.
- Familiarity with email management tools.
- Proficiency in call handling and sales.
- Relevant Experience: Customer support / Sales / Administration.
Application Process:
To take the first step towards this exciting and fulfilling opportunity, submit your application comprising of your CV and a cover letter delineating your suitability for the role. Alternatively, if you're looking to stand out, record a brief video on your smartphone elaborating on your interest in this position and send it to accounts@skyncare.co.uk. Promising candidates will be offered initial Zoom interviews to further explore this incredible career path.
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have experience in taking/making calls with customers?
Licence/Certification:
- Drivers licence (required)
Work Location: Hybrid remote in Thatcham
