Customer Service & Sales Support Administrator

Customer Service & Sales Support Administrator

• Annual Salary: Up to £28,000
• Location: Maidenhead with free onsite parking
• Job Type: Full-time
• Hours: Monday-Friday 9am-5pm

My client is seeking a Customer Service/Sales Support Administrator to join their growing business. If you have a passion for providing exceptional Customer Service and you are a highly organised Administrator, I would love to hear from you!

Day-to-day of the role:

• Manage a shared Customer Service inbox, ensuring all enquiries are handled promptly and efficiently.
• Receive sales orders from the sales team and follow up with customers to obtain finer details and ensure a personalised service.
• Provide excellent Customer Service via phone and email, building strong relationships with customers.
• Process orders in an accurate and timely manner.
• Contribute to the team by being proactive and taking initiative in a fast-paced environment.

Required Skills & Qualifications:

• Proven experience in Customer Service administration and/or Sales Support roles.
• Excellent communication skills, both over the phone and via email.
• Ability to work at a fast pace and manage multiple tasks simultaneously.
• A team player who can follow instructions accurately and take initiative when needed.
• Experience in sales admin or exports is a bonus but not essential.
• Must be comfortable with dogs in the office environment.

Benefits:

• Pension
• Private Healthcare
• Subsidised gym membership
• Discounts on products
• Company events
• Annual leave
• Competitive salary within a stable and positive work environment.
• Opportunity to be part of a global company with an open-door policy.
• Be part of a close-knit team where long-term employment is valued.

If you would like to apply for the role and meet the essential criteria, please click on the apply now button below!