Address
Form of work
SalaryOur client, a fantastic supplier of Digital workplace solutions are looking to hire a Sales Support admin to assist in the growing operational side of the business.
They are experts in the field and looking for someone with a great background in relationships and customer support.
Overview of the role:
- Maintaining the data integrity of our in-house support/helpdesk systems
- Assisting with the preparation of customer support renewal quotes, to include confirming correct kit lists, requesting quotes from suppliers, verifying quote content and raising quotes on Dynamics
- Creating support contract documentation and updating all associated company records
- Entering and updating opportunities, deal registrations and quotes on supplier portals
- Daily maintenance of supplier portals and providing the Sales team with accurate pricing
- Dealing with customer orders, to include placing purchase orders, liaising with the Project Management team, invoicing and registering support lines on our inhouse helpdesk system and with the manufacturers
- Communicating with suppliers for pricing requests
- Supporting the Sales and Operations team with other administrative duties
Desired skills and qualities:
- Excellent organisational, literacy and numerical skills
- Networking industry experience
- An excellent eye for detail, ability to work under own initiative and multi-task
- Experienced in Excel and, ideally, Dynamics
- Strong interpersonal and communication skills
- Experience of working in a customer focused environment
What we can offer you:
- Workplace pension
- Company Bonus Scheme
- 25 days holiday per year, excluding Bank Holidays
- Hybrid working
