Sales Support Administrator

Job Title: Sales Support Administrator

(Maternity cover 1 year)

Based: Reading Kyocera offer a hybrid working environment 3 days in Reading 2 days WFH)

Department: Indirect Sales

Reports to: Head of Indirect Sales Nicola Yates

Main Goal

To provide central point of contact for KDUK Sales functions across the Kyocera UK Group. Responsible for Management of International sales requests into and out of the business, working with Customer Support and pre sales division.

Responsibilities/Tasks

• Management of International sales enquiries both inbound and outbound
• Will be single point of access for Bizagi system.
• Placing PO’s for International orders working with CST and Kyocera’s Global dealer network
• Providing pricing and availability information to partners
• Monitoring backorders managing customer expectations in relation to availability.
• Supporting KDUK Sales teams with Ringi administration tasks
• Timely completion and submission of CCS / framework monthly claims working with respective contacts.
• Management of new partner registrations via Connected.

Knowledge, Experience & Skills

• This is a varied role that requires: Attention to detail, analysis of information, reporting skills, proficiency, deadline-oriented and time management. Some understanding of Print would be ideal but not essential.
• Word, Excel, SharePoint and Salesforce

Competencies & Key Success Factors

• Builds collaborative relationships, takes responsibility and ownership is self-motivated working well in a team but also on an individual basis.

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

What we can offer you

• Salary (Competitive)
• 25 days holiday (All statutory bank holidays relevant to regional country)
• Life Assurance (4 x base salary)
• Pension Scheme - A total contribution of8% - 5% Employer and 3% Employee.
• Company sick pay (1 week after 6 month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
• Enhanced Maternity and Paternity leave
• Employee Assistance Programme
• Bike2Work Scheme - salary sacrifice scheme to purchase bikes at a discount
• Lifeworks - Access to discounts / perks
• EyeCare - Access to money off for glasses and sight test

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• READING: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in READING

Reference ID: Sales Support Administrator