Address
SalaryWe are looking to hire an experienced Account Handler to come and join our International Construction team.
The purpose of this role is to place insurance risks into Lloyd’s and the London and International insurance markets on the best available terms and conditions with secure and reputable underwriters/insurance companies.
The Senior Account Handler assists in the preparation and placing of insurance risks into the Lloyd’s, London and overseas insurance and reinsurance markets by organising and providing up-to-date documentary information and delivering effective technical, processing and marketing services to our client.
Key Responsibilities:
- Collate complete, accurate and meaningful information for underwriters;
- Help to develop a successful marketing strategy for any given risk;
- Maintain and build on existing relationships with underwriters;
- Develop and foster relationships with clients to attract new business and retain existing clients
- Negotiate with underwriters on behalf of the client;
- Apply knowledge of specific markets capacity/services available from them and identify potential new/alternative markets
- Contribute to business development with recommendations during marketing and renewal meetings.
- Research, co-ordinate and resolve market/client issues in proactive and timely fashion;
- Produce high quality documentation, including slips and policy information efficiently;
- Prepare invoice processing requests
- Communicate with the credit control team regarding payment queries
- Control the production of new policy, renewal and mid-term documentation;
- Maintain up to date policy and client records;
- Provide and gather information to and from Underwriters, Brokers, Technical Staff and Business Producers as required;
- Provide pro-active service to ensure the efficient day to day handling of client requirements
- Produce statistical information/reports as required;
- Manage and undertake assigned project work to time scales as directed.
Qualifications & Experience:
- Experience drafting slips and endorsements (essential)
- 5+ years experience of the London Insurance Market (essential)
- ACII or equivalent professional qualification (not essential)
- 3+ years working on Construction classes of business (preferable)
- Previous broking experience (not essential)
- Working knowledge of Global XB system (preferable)
- Knowledge of Microsoft systems Word, Excel & Powerpoint (essential)
- Knowledge of various online placing systems – PPL, Whitespace (preferable)
- Knowledge of Sanction Requirements (preferable)
Person Specification:
- Strong organisation skills
- Ability to show initiative
- Ability to work as part as a team, but also the ability to self motivate when working alone
- Ability to work under pressure and adhere to deadlines in a fast paced environment
- Ability to build and maintain profitable long-term relationships with clients and colleagues
- Willingness to follow procedures in full and not to take short cuts, even when under time pressures
- Strong negotiation, influencing skills, analytical, verbal and written communication skills
- Confidence when dealing with external and internal communication
