Address
Form of work
SalaryKey Responsibilities:
- Utilise the Track order & dispatch software for efficient management of daily operations.
- Work closely with customers to exceed their expectations and address any concerns promptly.
- Conduct office administration tasks, including accurate data entry, filing, and invoicing.
- Identify optimal pallet fill opportunities and manage distribution strategies.
- Manage and document issues, particularly damaged goods, and complete necessary insurance forms.
- Analyse opportunities for process improvement and lead cross-functional development of solutions.
- Drive implementation of solutions to enhance operational efficiency.
- Promote and optimise European pallet services.
- Handle customer service inquiries via emails, calls, and web messages.
- Collect and account for all Proof of Deliveries from Pallet Track.
- Monitor and follow up on outbound deliveries at scheduled times.
- Download jobs from the web portal, update collections board, and manage 3rd party collections.
- Timely job entry, ensuring proper rates are assigned, and all jobs are added to the board promptly.
- Scan customer paperwork, driver deliveries, and run sheets.
- Undertake additional duties contributing to the smooth running of the business.
What you will need:
- Strong organisational and administration skills.
- Excellent communication and customer service skills.
- Proficient IT skills.
- Flexibility and willingness to adapt in a dynamic environment.
- Problem solving skills
- Previous experience in logistics would be advantageous.
In return:
- 25-28K
- 20 days holiday + 8 Days BH
- Pension
- Parking
- Friendly, supportive team
- Morden offices
If you're ready to join a team in a fast-paced and dynamic environment, apply now.
