Senior Commercial Loan Servicing Representative (18 Month Ftc)

About this role:
Wells Fargo is seeking a Senior Commercial Loan Servicing Representative to support the Loans Administration team in WFBNA Operations.
In this role, you will:

• Be responsible for daily Loan Administration:
• Be responsible for daily processing of drawdown, rollover, repayment, prepayment, rate fixing, and all aspects of the loan processing area relating to agency, bilateral, member, trade discounts & any other related products within LIQ.
• Ensure that all lending transactions are booked in adherence to loan agreement timings.
• Ensure that agent notifications are in agreement with the banks accounting systems.
• Ensure that all tasks are processed to the highest standards in accordance with cut off times (Nostro payments, Treasury cut off times etc.).
• Complete daily cash reconciliations to a high standard, ensuring no aged items exceed agreed tolerances.
• Actively participate in the identification of control weaknesses.
• Document & escalate all issues using the Operational Risk framework
• Demonstrate knowledge of Operational Risk issues and proactively work to mitigate.
• Demonstrate a firm understanding of all procedures and contribute to the ongoing review of same.
• Ensure all weekly KRI control reporting is completed with any breaks cleared in a timely manner
• Demonstrate initiative when it comes to suggesting process improvements that add value to the team from the following perspectives: cost, efficiency, flexibility & time.
• Take a hands-on role process improvement development
• Demonstrate a positive attitude and willingness to assist team members.
• Represent Loan Operations through interactions with internal & external stakeholders in a confident and helpful manner.
• Develop ability to assess items that require escalation, ensuring that communication is clear, factual and executed in a time sensitive manner.
• Take responsibility for own career learning using existing Wells Fargo online resources.

Required Qualifications:

• Knowledge of Loan Agency Administration and documentation
• Knowledge of Trade products and processing advantageous
• Knowledge of LoanIQ
• Customer-orientated in approach with strong communication skills and initiative
• Control mind-set who uses experience and initiative to proactively risk manage the business
• Ability to handle multiple tasks simultaneously
• Teamwork, organisational skills and ability to prioritise
• Proactive and self-motivated, eye for detail.
• Proficient in the use of MS office including word and excel
• Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Daily processing of drawdown, rollover, repayment, prepayment, rate fixing and all aspects of the loan processing area relating to Agency, bi lateral, trade discounts and any other related facilities within LoanIQ system
• Claiming and collection of principal, interest and fees relating to the above products
• Reviewing and clearing of control report exceptions
• Reviewing and procedures on a regular basis
• Provide solutions to operational problems and suggest improvement to the workflow
• Process self-audits on a quarterly basis
• Provide excellent internal and external customer service

Posting End Date:
4 Jul 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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