Senior Credit Controller

My client a market leading internationally successful organisation are seeking a Senior Credit Controller to join their established team based near Hounslow.

Responsibilities:

• Collection of fees for all companies using various collection methods.
• Work towards monthly group and individual cash targets.
• Reducing any bad debt within your area.
• Ability to work in multiple currencies chasing debt in various countries.
• Reconciling various files and accounts.
• Working with aged debtors, resolving queries
• Working closely with Adjusters, Insurers and Brokers
• Maintain and issue monthly statements, including uploading invoices onto various portals.
• Respond to client requests for information within a specific timeframe.
• Seek assistance from adjustors to resolve any outstanding issues.
• Process fees and reserves
• Create and maintain spreadsheets and reports to identify clients for collection.
• Issuing Refunds in a timely fashion and ensuring that they are processed.
• Keeping management informed of your progress, queries, or changes to
• Client processes.
• Keeping systems/master data updated with comments and changes to Client
• Completing reports for various areas of the business. Daily, weekly & monthly.
• Deputise when the Credit Control Manager is not available.

Requirements:

• At least 4 years experience in Credit Control, working in a fast-paced, high- volume environment.
• Ability to follow set processes but also be able to “think outside the box” to resolve a query or chase a client.
• Excellent work ethic with a proactive attitude.
• IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
• Managed or overseen a small team with good leadership skills.
• Having worked on various accounting or bespoke systems, SAP, Oracle. And internal data management systems.
• Excellent query resolution and the ability to use all systems available to resolve the queries.
• Excellent reconciliation skills with the ability to obtain firm commitments for payment from the clients.
• Client-focused, good at establishing and building relationships.
• Experience in raising billing issues with senior staff.
• Experience in organising work to ensure objectives are met.
• Experience negotiating details to which both parties are willing to commit and deliver.
• Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
• Enjoy working in a team and independently.
• Ability to self-motivate and self-manage their workload.
• Enjoys challenges and resolves queries with a positive attitude and personal.

You will enjoy working in a supportive and friendly team environment whilst receiving a competitive package and excellent benefits. You will be required to work in the office 1 day a week where there is car parking onsite.

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