Service Coordinator

Service Coordinator

Macclesfield

£25,000 - £28,000 depending on experience

8am - 4.30pm

Our client is seeking a dedicated and enthusiastic Service Coordinator to join their dynamic team in Macclesfield. With over 50 years of providing exceptional services to businesses in the region, our client is renowned for their expertise and commitment to excellence.

As the Service Coordinator, you will play a crucial role in managing and coordinating service requests, ensuring efficient and timely completion of all tasks. This is a permanent, full-time position, offering a competitive salary ranging from £25,000 to £28,000 per annum.

Responsibilities:

• Receive and prioritise service requests, accurately documenting all relevant information
• Arrange appointments with customers and answer any queries they may have
• Coordinate engineers schedules, assigning tasks and ensuring prompt response times
• Providing updates on service progress
• Logging new jobs on the system
• Maintain accurate records of service activities, including parts inventory and equipment maintenance
• Collaborate with internal departments to ensure seamless communication and effective service delivery
• Continuously improve service processes to enhance customer satisfaction and operational efficiency

Skills and Qualifications:

• Previous experience in a similar service coordination or administrative role
• Strong organisational skills and exceptional attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritise tasks in a fast-paced environment
• Proficient in using MS Office Suite and CRM systems
• A positive attitude, with a customer-focused mindset

Join our client's team and enjoy a rewarding career with a company that values its employees. In addition to the competitive salary, you will benefit from:

• Opportunities for career development and advancement within a stable and established organisation
• A supportive and collaborative work environment
• Comprehensive training programmes to enhance your skills and knowledge
• Generous pension and bonus scheme

To apply, please email your CV to or contact us on

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.