Service Transition Manager, Service Introduction Manager, Remote
Service Transition Manager required for an established and well know organisation based in West London
Working on a data related Programme of work, you will ensure Delivery of IT Route To Live a framework.
This assignment is outside of IR35.
Predominantly remote (once/twice per month on site for workshops).
General responsibilities and deliverables:
- Service Acceptance Criteria
- High-Level Implementation Approach
- IT Operations Support Model & Costs Plan
- IT Runbook
- Incident Scenario Planning
- IT Rollout Plan
- Runbook (where required)
- Service Desk Engagement Form
- IT Ops Go/No Go Checklist
- High-Level Design Reviews and Approvals