Tiktok Shop - Billing Specialist, Cross-Border Operations

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Billing Manager to join our logistics finance team, responsible for overseeing and enhancing settlement processes and systems, providing seller consultation, executing settlement solutions for logistics projects, and mitigating settlement risks.

• Localize settlement regulations and standard operating procedures with cross-functional teams to ensure accuracy and compliance.
• Seek improvement opportunities for the settlement system and raise requirements to the IT team. Follow up on the development process and participate in online tests of new system functions to provide efficient reports.
• Responsible for accurate and timely payment to vendors and receiving from customers, including contract review, system maintenance, billing, payment, and AR collections to ensure accuracy, timeliness, and compliance.
• Responsible for handling settlement-related consultation from sellers and working out solutions to improve their experience.
• Involved in logistics projects, responsible for executing settlement solutions and ensuring the timely launch and quality of operations.
• Identify settlement risks, take loss-stopping actions, analyze the root causes, and resolve issues.
• Other required tasks as assigned.

Qualifications

• Bachelor's degree or higher in Finance or an Account related field.
• Solid work experience in settlement-related fields.
• Possess strong attention to detail and sensitivity to figures, along with a proactive approach to work and a sense of ownership of the business.
• Exhibit excellent communication skills and the ability to work under high pressure while collaborating effectively with others as part of a team.
• Demonstrate proficiency in Excel and PowerPoint, with a preference for candidates who possess strong data analysis skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.