1St/2Nd Line It Support

1st/2nd Line IT Support

Ely

GBP24k-GBP28k

One of our longstanding clients are looking for a 1st-2nd Line IT Support Technician to join their team. This business has a 'family feel' to them, where growth and progression is actively supported and is the reason this role has come about - internal promotions! There is also the opportunity to gain Microsoft certifications!

This is a windows support role, so are looking for candidates with experience supporting Office 365, Active Directory and providing desktop support to the end users.

This is not an entry level role, and we are looking for someone with c1-3 years IT experience. Candidates must already live within a reasonable commutable distance of Ely and be happy being onsite 5 days a week.

The Role:

• 1st - 2nd Line IT Support to internal users
• Desktop Support
• Install Software and Hardware
• Take responsibility for the new starter process
• Get involved with IT projects, such as office moves, process improvement and infrastructure improvements

Requirements:

• Comfortable creating accounts / resetting passwords using Active Directory
• Supporting Office 365
• c1-3 years IT Support experience, either from an MSP or an internal support role
• Within a reasonable commutable distance of Ely
• Happy to be in the office 5 days per week
• The full and unrestricted right to work in the UK

This is an environment where you will increase your technical skillset massively, working closely with the IT Manager who encourages technical progression and you will be given the opportunity to get involved with the IT projects as they arise!

For more information and a full job description, please contact Andy Clarke at The One Group.