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Customer Success Management jobs

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CUSTOMER SERVICE MANAGER

Provide leadership to consultants. Uphold integrity, diligence, and transparency. Identify and nurture talent for future success. Drive improvements in customer experience using feedback channels. Lead, develop, and inspire a cust...

CompanyRobert Half
AddressCardiff, Wales
CategoryBanking
Salary£30,000 - £40,000 Annual
Job typePermanent
Date Posted 5 days ago See detail

Customer Service Manager

Robert Half

Cardiff, Wales

£30,000 - £40,000 Annual

Provide leadership to consultants. Uphold integrity, diligence, and transparency. Identify and nurture talent for future success. Drive improvements in customer experience using feedback channels. Lead, develop, and inspire a cust...

5 days ago seen See more...

Customer Service Manager

Culture Recruitment Ltd

Worcester, Worcestershire

£30,000 - £35,000 Annual

In this role, you will be instrumental in supervising and managing our Customer Service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

5 days ago seen See more...

Customer Account Manager

Insight Appointments

Lisburn, County Antrim

Customer Focused. Strong Communication skills and Confidence. Self-Development. Team Work. Enjoy working with targets. Quarterly Branch Bonus scheme. Private Healthcare for you and your partner. Life Insurance. Excellent company p...

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Customer Experience Transformation Manager

Efinancialcareers

South East

Competitive salary

Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. This is fundamental in enabling a consistent approach, quality and robustness across markets with...

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Customer Relationship Manager

Ecotricity

Hybrid

£23,000- £26,932 +15% OTE

Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter reads, payment statements and bespoke contractual tasks. Proactively assess and manage custo...

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Lead Customer Relationship Manager

Gilbert Meher Ltd

Egham, Surrey

£70,000/annum

As the Lead Customer Relationship Manager, you will play a pivotal role in shaping the success of our homes by enhancing their reputation for quality care within local communities. You will collaborate closely with teams across mu...

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Customer Relations Account Manager

The Training Hub Group

Manchester, Greater Manchester

£23,000 - £50,000 a year

Strong communication and interpersonal skills. Passionate about people and results. Confident negotiating, handling objections and closing sales. Experienced selling products and services (B2B desirable)Ability to deliver a high l...

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Customer Contract Manager - Dowty Propellers

Ge Aviation

Gloucester, Gloucestershire

Competitive

Manage and administer all transactions for a number of key customer accounts, ensuring timely processing of customer orders, forecast demand and delivery information. Confident people leader responsible for a team of up to 4 direc...

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Customer Experience Manager

Spectrum It Recruitment

Bracknell, Berkshire

£60,000 - £70,000/annum

Bachelors degree in a relevant subject. Experience in a similar customer facing role within Service, Delivery, or Client relationship management. Software Development lifecycle experience. Cloud platforms. Ability to manage and mo...

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Senior Propositions Manager -Portals and Customer Journeys

Efinancialcareers

East Sussex, England

Competitive salary

Identifying and assessing opportunities to optimise Portal and Customer journeys to meet customer needs and drive value for the business. Developing and maintaining an in depth understanding of the key drivers, challenges, legisla...

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Customer Experience Smart Delivery Manager - 18 Month FTC

Affinity Water

Hatfield, South Yorkshire

Establish and drive customer journey definition, design and execution for all elements of the Smart Metering Journey. Ensure alignment between policy, process and procedure are defined and aligned for the playbooks used and materi...

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Customer Account Manager

Hays Specialist Recruitment Limited

Angus, Scotland

£27,000 - £29,000 per annum

Our commitment extends to managing processes and systems efficiently, from order input to job closure and invoicing. The business offer self-development, working in a lively office, which provides a great team environment. To help...

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Assistant Customer Account Manager

Arden And Gem Commissioning Support Unit

Warwick, Warwickshire

£50,952 - £57,349 a year

As an Assistant Customer Account Manager (ACAM) you will be responsible for handling Customer Accounts across an assigned geography, working with a diverse group of customers, identifying key commercial opportunities and coordinat...

6 days ago seen See more...

Customer Service Manager

Tour For Muggles Ltd

Remote

£12.00 - £13.15 an hour

Respond promptly and warmly to customer emails and calls. Cast captivating spells (or rather, create engaging posts) on our social media platforms to share our magical experiences. Reach out to muggle tour operators and hotel wiza...

6 days ago seen See more...

Customer Care Manager

Reed

Bridgend, Wales

£28,000 - £30,000 Annual

Operational Excellence: Collaborate with cross-functional teams (production, purchasing, quality, planning, technical, transport, and SOP) to manage all operational aspects.Ensure seamless processes from start to finish, aligned w...

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Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

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Technical Customer Service Manager

Enable Recruitment

Avon, England

£47,000 per annum

Salary 47,000 per annum. Full time. Bristol. Proactively reviewing and managing SMR costs and create proposals to minimise spend whilst protecting customer experience. Supporting with reporting within the department and identify...

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Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

6 days ago seen See more...

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

6 days ago seen See more...

Deputy Customer Experience Manager

Ambassador Theatre Group

Northwood and Birches Head

£26,644.80 a year

RoleFront of House Salary26,644.80 TypePermanent - Full Time Interview Process1 Interview:13/05/2024 Closing Date08-05-2024 at 23:59 LocationStoke-on-Trent Theatres Ltd, Bagnall StreetStoke-on-TrentStaffordshireST1 3AD...

6 days ago seen See more...

Customer Care Team Manager

Axa Uk

Royal Tunbridge Wells, Kent

£35,000 a year

Successfully develop and manage the team to enable them to maximise their potential, ensuring the team are achieving service and quality levels and meeting KPIs whilst adhering to FCA and data protection guidelines. Actively manag...

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Customer Care Team Manager

Heineken

City of Edinburgh, Scotland

£30,900 - £38,500 a year

Annual bonus. Company funded Private Medical Healthcare. Double-matched pension contributions (up to 10%). 35 days holiday (with the opportunity to buy/sell). A monthly case of our delicious ciders and beers! Exciting opportunitie...

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Customer Account Manager

Itm Power Plc

Sheffield, South Yorkshire

Proactively managing a selection of ITMs existing customers Understanding those customers key drivers for ITMs aftersales product offering with a view to maximising revenue from each project. Engaging ITMs Project Managers durin...

6 days ago seen See more...

Customer Account Manager

Fresh People

Stratford-upon-Avon, Warwickshire

£40,000 - £60,000/annum

Work with procurement team to ensure you are achieving the most competitive costs for customers whilst driving trade opportunities beneficial to both our client and their customers. Unlock savings for customers by continually revi...

7 days ago seen See more...

Customer Service Management Apprenticeship

Enterprise Mobility

Aldershot, Hampshire

17,850 per annum Fun & friendly working environment 33 days paid holidays a year plus 1 additional day for a personal celebration and another for charity work! Our promote from within policy means you can go as far as your tale...

7 days ago seen See more...

Customer Account Manager

Made Employment Ltd

Stratford-upon-Avon, Warwickshire

£25,500/annum Great Benefits Package

In performing this role there may also be a need to complete varied activity in relation to occupancy updates, metering issues, dispute registration and highlighting household vulnerability. This role will also involve liaising wi...

a week ago seen See more...

Technical Administrator & Customer Support Lead/Manager

Roc Search

Gloucester, Gloucestershire

Able to read engineering drawings. Purchas orders. BoMs. Technical admin. Able to travel to visit clients when needed. Client facing. Relevant engineering qualification (HNC, NVQ etc.). 5+ years experience in a similar role....

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Customer Account Manager

Bowmay Consulting Ltd

Lancashire, England

£32,000 - £34,000 per annum

32-34k + commission. Profit share scheme. 25 days holidays + bank holidays, buy & sell, additional accruals due to service. Monthly commission payable. Hybrid working. Flexible hours. Enhanced maternity / paternity leave. You'll...

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Customer Relationship Manager

Focus Resourcing

Berkshire, England

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

a week ago seen See more...

B2C Customer Service Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the Customer Service team, improving Customer Service procedures, policies and standards. Managing, leading and motivating a team of Customer Service staff, training staff to deliver a high s...

a week ago seen See more...

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