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Customer Success Management jobs

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B2C CUSTOMER SERVICE MANAGER

Responsible for the daily functions of the Customer Service team, improving Customer Service procedures, policies and standards. Managing, leading and motivating a team of Customer Service staff, training staff to deliver a high s...

CompanyBucks And Berks Recruitment
AddressBuckinghamshire, England
CategoryBanking
Salary£45,000 - £50,000 per annum
Job typePermanent, full-time
Date Posted a week ago See detail

B2C Customer Service Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the Customer Service team, improving Customer Service procedures, policies and standards. Managing, leading and motivating a team of Customer Service staff, training staff to deliver a high s...

a week ago seen See more...

Customer Services Manager

S4 Personnel Ltd

Buckinghamshire, England

£40,000 - £50,000 per annum

Previous customer service management experience. Experience of leading and driving a team forward. SAP and CRM systems experience. Ability to work within a fast-paced environment. Excellent knowledge of customer service principles...

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Customer Relations Manager

Insight Select Ltd

South East

£45,000 per annum, inc benefits

To take an active role in driving sales progression, ensuring customers are ready for legal completion.. Staying close to customers throughout their journey, educating them on the completion process.. Arranging face to face meet...

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Customer Journey Manager

Gibson Hollyhomes

West Yorkshire, England

Develop Customer Journey maps to document to full customer experience. Be responsible for the end-to-end Customer Journey. Identify key touch points in the customer lifecycle. Create smarter customer friendly solutions to improve...

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Customer Account Manager

Fresh People

Kent, England

£45,000 - £50,000 per annum

Work alongside the procurement and technical teams to deliver for both our client and their customers to ensure you are achieving the most competitive costs work with procurement to drive trade opportunities which are beneficial f...

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Customer Journey Manager-Leeds

Engie Uk

West Yorkshire, England

Develop comprehensive Customer Journey maps to understand and document the end-to-end customer experience. Identify key touch points and moments of truth throughout the customer lifecycle. Responsible for the end-to-end customer j...

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Customer Service Account Manager

Reed Business Support

West Yorkshire, England

£23,000 - £26,000 per annum, inc benefits

Annual Salary: 23,000 - 26,000 Bonus achievable, up to 15% of yearly salary, based on Company turnover/profit- Own customers - Agents turnover Sales Team new business. Location: Leeds. Job Type: Full-time office based. Manage...

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Senior Web & Customer Experience Manager

Central Employment Agency Limited

Tyne And Wear

£45,000 - £50,000 per annum

Business lead across website management (including booking engines), website development, search (SEO & PPC), and other digital functions. Lead management of and relationships with e-commerce platforms and 3rd party service provid...

a week ago seen

Customer Services Account Manager

Kameo Recruitment Ltd

Royston, Hertfordshire

£30,000/annum

Engage with clients and be their first line of communication, receiving their briefs and liaising with the Estimating and Technical departments to develop their orders to a high level of accuracy. Be responsible for producing addi...

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Customer Service Manager

Dx Group

Aldergrove, Antrim

£27,000/annum Monday - Friday

Communicate with customers at all levels, appropriately and professionally; building close working relationships with key customers via service levels and site visits. Build an environment of continuous service improvement and lea...

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Senior Web & Customer Experience Manager

Central Employment Agency

Newcastle upon Tyne, Tyne and Wear

£45,000-£50,000

Business lead across website management (including booking engines), website development, search (SEO & PPC), and other digital functions. Lead management of and relationships with e-commerce platforms and 3rd party service provid...

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Customer Service Manager

Nigel Wright Recruitment

Durham, England

Competitive

Site lead for customer relationship management, critical point for customer interface and will be the voice of the customer internally. Lead a small team to coordinate healthy pipeline of NPI. Providing day to day leadership, mana...

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Customer Onboarding Manager

Bigchange Limited

Leeds, West Yorkshire

£35,000 - £40,000 Annual

Project management experience. Ability to manage objections and manage customer expectations. Ability to deliver through change. Track record of delivering against targe. Experience in a training capacity, ideally - customer facin...

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Tills and Customer Service Manager

Morepeople

Thame, Oxfordshire

Tills and Customer Service Manager | CornwallCompetitiveBored of being in your current retail sector?Know you're capable of more but you just don't have the opportunity to do it?You know who you are. You are a knowledgeable custo...

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Customer Care Manager

P3 Search

Warwick, Warwickshire

We are looking for a Customer Care Manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business....

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Customer Service Manager

Yolk Recruitment

Cardiff, Wales

£30,000 - £40,000/annum

Lead and develop a team dedicated to delivering exceptional Customer Service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurtur...

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Customer Sales & Service Manager

Stafffinders

Paisley, Renfrewshire

£25,000 - 30,000 - Annum

We are currently seeking a Customer Sales & Service Manager to join our highly successful Paisley-based client, where you will play an integral role within a friendly and fast-paced team.What you will get in your new role* An attr...

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Customer Service Manager

S4 Personnel Ltd

Windsor, Berkshire

£32,000 - £38,000 Annual

You will lead and mentor your team, ensuring SLAs and industry and compliance standards are met. You will work with senior management to improve processes, building a strong and productive team. Our client offers a team-oriented e...

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Customer Service Manager

Language Recruitment Services Ltd

Windsor, Berkshire

£28,000 - £32,000 Annual

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

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Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

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Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

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Customer Relationship Manager

Focus Resourcing

Pangbourne, Berkshire

Competitive

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

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Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

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Customer Experience Transformation Manager

Myn

South East

£650.00 - £670.00 per day

Customer Experience Transformation Manager6-month contractLondon (hybrid)670.42 p/d UmbrellaIf youre looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to...

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Customer Service Manager

Trinity Resource Solutions

High Wycombe, Buckinghamshire

£45,000 - £50,000 Annual

10% Bonus. 25 Days Holiday + 8 Bank holidays. Free on-site parking. Private Medical Insurance. Private Dental Insurance. Retail Discounts. Plus more! Responsible for the daily functions of the Customer Service team, improving cust...

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Customer Journey Manager

Lloyds Banking Group

City of Edinburgh, Scotland

£38,295 to £46,800

Understand the end-to-end Customer Journey using appropriate analysis techniques.. Integrate insights and knowledge from disparate data, processes, and systems that are relevant to the customer, technology, or business journey.. B...

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Customer Journey Manager

Lloyds Banking Group

City of Edinburgh, Scotland

£57,546 to £70,000

Understand the end to end Customer Journey using appropriate analysis techniques.. Integrate insights and knowledge from disparate data, processes and systems which are relevant to the customer, technology or business journey.. Cr...

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Customer Relations Quality Manager

Southeastern Railway

London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

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Till and Customer Service Manager

Select Recruitment Specialists

Gloucester, Gloucestershire

£27000 - £29000 per annum

Competitive salary - upto 29,000. Attractive staff discounts. Paid holidays. Opportunities for career development within a growing company....

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Customer Support Manager-South Wales. Great rate of pay.

Foresite Recruitment Limited

South Wales

Administration and management of the team. Management of Contractors and Customer Support Operatives. Management of CRMs diaries. Data capture and reporting. Experience in housebuilding or a related industry. Previous experience...

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