Helpdesk jobs

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HELPDESK ADVISOR

Answer all incoming phone calls and manage queries and requests accordingly from existing customers. Monitor and check jobs from the system liaising with clients and the wider Service team on. any queries. Log jobs as per the agre...

CompanyPertemps Glasgow
AddressRenfrew, Renfrewshire
CategoryCustomer Service
Salary£23,000/annum
Job typePermanent
Date Posted a week ago See detail

Helpdesk Advisor

Pertemps Glasgow

Renfrew, Renfrewshire

£23,000/annum

Answer all incoming phone calls and manage queries and requests accordingly from existing customers. Monitor and check jobs from the system liaising with clients and the wider Service team on. any queries. Log jobs as per the agre...

Helpdesk Administrator

Sureserve Group

Cannock, Staffordshire

£24,000 - £24,001/annum

Answering telephones to customers and clients, booking appointments, dealing with queries. Scheduling engineers for both planned works and responsive repairs. Chasing up incomplete jobs and rescheduling when appropriate. Dealing w...

Helpdesk Supervisor

Randstad Construction And Property

Bracknell, Berkshire

£40,000/annum

Oversee a team of helpdesk administrators, ensuring efficient and effective operations. Manage facilities, compliance, and subcontractors to meet contractual obligations. Produce detailed reports and liaise with senior management...

Helpdesk Team Leader

Niyaa People Ltd

Birmingham, West Midlands

£30,000 - £34,000/annum

To lead the provision of an innovative and effective administrative team, ensuring all resources are effectively assigned. To liaise with internal and external operational teams to ensure service delivery, working collaboratively...

Helpdesk Support Roles Available

Sodexo

United Kingdom

£11.44 to £13.50 per hour

With our sites covering Healthcare to Corporate, Stadiums to Government, we'reoffering opportunitiesto to joinSodexo and be part of something greater. What youll do:Respondpromptly to incoming calls and emails according to...

IT Helpdesk Analyst | Michael Page Technology

Michael Page Technology

Aberdeenshire, Scotland

Ensuring the highest level of service either via the Ticket System, Phone or Email to users with their IT related issues. Knowledge of Windows 10, Microsoft 365 and Apple IOS is essential. Diagnosing hardware and software issues t...

IT Helpdesk

Reed Specialist Recruitment

County Antrim, Northern Ireland

£25,000 - £35,000

Due to an increase in projects we require 20 x service desk analysts to join the already successful IT team for an initial period of 3 months with the chance to be extended or made permanent. As the first point of contact for clie...

Helpdesk 1st Line Support Apprentice - ICT Level 3

Get Staffed Online Recruitment

Cirencester, Gloucestershire

£20000 - £20000 Per Annum

Helpdesk 1st Line Support Apprentice - ICT Level 3The successful candidate will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Apprenticeship. His ambition was to build a business...

Senior Helpdesk Engineer

Talentspa Recuitment

Rochester, Northumberland

We believe in a healthy work/life balance, and whilst this is an office-based role (as this encourages camaraderie, communication, and teamwork), we have recently implemented "work from home Fridays".We understand that career prog...

Helpdesk Supervisor

Randstad Cpe

Bracknell, Berkshire

£40,000 per year

Oversee a team of helpdesk administrators, ensuring efficient and effective operations. Manage facilities, compliance, and subcontractors to meet contractual obligations. Produce detailed reports and liaise with senior management...

Helpdesk Analyst

Lifelites

Remote

£32,000 - £39,000 per year

Senior Relationships and Engagement Officer North England and Wales, and Scotland (Remote, with travel across regions as required)About usLifelites is a unique charity that has been providing innovative assistive and sensory tec...

IT Helpdesk Analyst

Michael Page Technology

Aberdeenshire, Scotland

24000.00 - 25000.00 GBP Annual + Excellent Company Benefits

Ensuring the highest level of service either via the Ticket System, Phone or Email to users with their IT related issues. Knowledge of Windows 10, Microsoft 365 and Apple IOS is essential. Diagnosing hardware and software issues t...

Junior Developer / Helpdesk Administrator

Cmdshiftr Ltd

Brighton, East Sussex

£ 22,700 - £ 26,000 per annum (based on 40 hours per week) depending on experience + Opt-in pension

You will help our current developers to assist our clients with bug fixes and trouble shooting their systems. We dont want anyone to have to wait for fixes, so you will have a reassuring email manner, while you do the problem sol...

Trainee IT Helpdesk Assistant

Candidate Source

Bracknell, Berkshire

£19,000 - £22,000/annum

To be the first point of contact for staff seeking IT support over the telephone and email. Logging all IT support requests, documenting actions taken and escalating internally or external were appropriate. To liaise with third pa...

Graduate Helpdesk Advisor

Recorra

London, England

£28,000 pa

Being the first point of contact and deliver high-level customer service to our Clients Processing Client bookings and service requests Responding to Client enquiries via telephone and email, taking ownership of a query to ensure...

IT Helpdesk

Round Peg Solutions

Farnborough, Hampshire

£40,000 - £45,000/annum + benefits

Servicedesk support for hardware and software. 2nd level support and troubleshooting on backend systems. 3rd level support for systems where skillset permits (VMWare, Active Directory Management, SCCM). End-user training and new u...

IT Helpdesk Technician

Reperio Human Capital

Dublin, Highland

£138 - £164/day

Provide technical support for software and hardware issues, including desktops, laptops, printers, and mobile devices. Install and configure software and hardware, including operating systems, applications, and peripherals. Mainta...

Senior Helpdesk Engineer

Impreza

Rochester, Northumberland

Provide 2nd/3rd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests ef...

IT HELPDESK - 1ST LINE

Hays Technology

York, North Yorkshire

£22,000 - £23,000/annum Per Annum + Benefits + Bonus

1st Line IT support experience on a busy IT Service Desk. Windows 10 support in a domain environment. Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Hardware, software and periph...

1st / 2nd Line Helpdesk Engineer

In Technology Group

Wigan, Greater Manchester

£25,000 - £30,000/annum Brilliant benefits!

Competitive salary dependent on experience. Professional development and growth plan. Full support/induction and training. Collaborative and supporting team environment. Workplace pension. Microsoft Office 365. Antivirus solutions...

Helpdesk Coordinator

Hvac Recruitment

London, England

£30,000 - £32,000/annum

Orienteering PPM records. CAFM Systems. Reports and Logbooks. Phone calls and Mailboxes. Meet and greet. Working the reception desk. Setting up meeting rooms. Soft services and general receptionist duties....

Helpdesk Administrator

Omni Rms

Chaddesden, Derbyshire

£2,400 - £26,500/annum

Issuing planned maintenance work orders, assigning the job using a CAFM system. Raise purchase orders for both internal and external resources, including subcontractors. Liaising with technicians, engineers, and facilities manager...

IT Helpdesk Support

3Dom Group Limited

Farnborough, Warwickshire

£45,000 - £49,000/annum + Benefits

Help desk, first line technical support for hardware and software. End-user training. Daily data centre operations. Installing systems and software. Performance statistics generation. Creating and maintaining user profiles. Liaisi...

Helpdesk Co-ordinator

Momentum Instore

Tytherington, Cheshire

£23,000 - £24,000/annum Plus company pension, and 31 days' holiday

Excellent IT skills MS Office: Word, Excel, Outlook etc. Excellent communications skills - impeccable telephone manner with the ability to communicate in a professional manner to clients and colleagues alike. Ability to prioriti...

Helpdesk Operator

Anderson Knight

Renfrew, Renfrewshire

£22,775/annum

The role is to manage all incoming calls, emails and automated work requests and log onto internal system. To field any queries or escalations to ensure positive outcome is reached.Typically, you will be office-based working on a...

Helpdesk Administrator

Local Uk

London, England

Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor perfo...

Helpdesk Team Leader

Anderson Knight

Dennistoun, Glasgow City

£28,000/annum

Hours 37.5 per week - 2pm-10pm on rotation 5 days over 7, working 2 weekends out of 4.Salary - 28,000Main Duties and Responsibilities: Recruit, lead, and coach a team of Customer Service Representatives. Motivate and support t...

Helpdesk Coordinator

Brandon James

Hertfordshire, England

£25,000 - £30,000/annum training, pension, company phone, laptop

To manage incoming reactive maintenance helpdesk jobs on various contracts, raising, allocating, reviewing, reworking, and signing off. Daily monitoring of CAFM system to ensure that helpdesk faults and work orders have been accur...

Helpdesk Advisor

Focus Resourcing

Cardiff, Wales

£11.44/hour Temp to Perm

Speaking with customers to remotely diagnose and rectify faults logged on equipment. Keeping customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth...

Assistant HelpDesk Manager

Office Angels

Livingston, West Lothian

£25,000 - £27,000/annum

A competitive salary - 26.5 - 28.5k (depending on experience). Free on-site parking. 5% Employer pension contribution instead of the standard 3%. Stunning office environment to ensure you're comfortable and work at your optimum....