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IT SERVICE DESK TEAM LEAD

Conducting and monitoring problem and incident resolution and root cause analysis for first level calls in line with current SLAs. Checking and confirming your team maintain up to date call and problem records in the appropriate...

CompanyArvato Ltd
AddressSwansea SA7
CategoryCustomer Service
Salary£37,000 a year
Job type- Full-time
Date Posted 2 months ago See detail

IT Service Desk Team Lead

Arvato Ltd

Swansea SA7

£37,000 a year

Conducting and monitoring problem and incident resolution and root cause analysis for first level calls in line with current SLAs. Checking and confirming your team maintain up to date call and problem records in the appropriate...

2 months ago seen See more...

IT Service Desk Advisor

Iceland

Deeside

Full-time

Achieve individual performance targets:*. To support workflow in line with the IT Service Desk Targets. Achieve advisor accuracy (less than 0.5% errors). Call length within set targets. After Call Work within set targets. To a...

2 months ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Bristol, England

£25000 - £30000 per annum

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2 months ago seen See more...

ITSM - IT Service Management, GBP75k, largely Remote

1St Executive

Homeworking

75000.00 GBP Annual

Managing hardware and Software requests from the business via Service Now tickets and then overseeing the process to fulfil these via the internal team or our supply chain partner. The role is responsible for ensuring standardised...

2 months ago seen See more...

Head of Corporate and IT Services

Climate17

Gloucestershire, England

Salary negotiable

Provide strategic direction and leadership to the department. Develop and mentor junior managers, fostering their growth and professional development and ensuring that they, in turn, enable and empower their own teams. Manage data...

2 months ago seen See more...

IT Service Delivery Manager

Sopra Steria Ltd

United Kingdom

Up to £65,000 per annum

If you're someone who thrives in a collaborative environment, is passionate about delivering exceptional service, and enjoys being at the forefront of driving positive change, we encourage you to apply and embark on this rewarding...

2 months ago seen See more...

IT Strategic Procurement Officer - IT Service experience

Sanderson

Berkshire, England

IT procurement experience. Proficient in IT contract knowledge, specifically SaaS and IT outsourced service negotiation with Tier 1 technology partners (Microsoft, Oracle, Citrix, HP etc). Stakeholder management. more SAAS & softw...

2 weeks ago seen See more...

IT Security Architect (Financial Services) -Inside IR35

Robert Walters

London, England

Competitive

Working closely with feature teams and other architects to enable cloud-based technologies and be part of the team ensuring it is done securely. Demonstrable history of working as an architect and taking solutions through from the...

2 weeks ago seen See more...

Field Service Engineer, Electronics IT Systems

Trs Consulting

Luton, Devon

On Target Earnings 44,000. Basic Salary up to 39,000. 10% Bonus. Company Car or Car Allowance. Pension. Private Medical Cover. Life Assurance. 25 Days Holiday. Full and Comprehensive Manufacturer Product Training. Carrying out...

2 weeks ago seen See more...

Field Service Engineer EPOS / IT / Break-fix

Talk Staff

Oxfordshire, England

£126.23 per day

Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment. Good understanding of how to identify and fix basic issues. Great communication skills,...

2 weeks ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 weeks ago seen See more...

IT Technical Services Manager

Adria Solutions

South Yorkshire, England

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. E...

2 weeks ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

3 weeks ago seen See more...

Head of Service Delivery & Regional IT

Investigo

London, England

£110,000 - £135,000/annum

Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end services working with the Critical Service Management team in the Service Integrator. Act as...

3 weeks ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

3 weeks ago seen See more...

IT Field Service Engineer

Rise Technical

Scunthorpe, Lincolnshire

£25000.00 - £30000.00 per annum + Training + Progression + Benefits

IT Field Service EngineerScunthorpe25,000-30,000 + 35 Days Annual Leave + Healthcare + Progression + 5% Matched Pension + TrainingExcellent opportunity for an IT Engineer with a full Driver's License to join a growing department...

3 weeks ago seen See more...

IT Customer Services

Matchtech

Tewkesbury, Gloucestershire

Competitive

Our client, a Defence supplier is looking for an IT Customer Service Specialist to join them on a 12month initial contract at their site in Tewkesbury.Due to the nature of the role, applicants must be a sole British national and...

3 weeks ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

3 weeks ago seen See more...

IT Field Service Engineer

Uxbridge Employment Agency

Glasgow, Scotland

£27,500/annum company car & fuel card

Investigate, diagnose, troubleshoot, and resolve a wide range of hardware problems within agreed client SLAs. Assemble, configure, and install hardware platforms according to manufacturer specifications. Update service order jobs...

3 weeks ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

3 weeks ago seen See more...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

3 weeks ago seen See more...

Service Director - IT

Harvey Nash

Wakefield, West Yorkshire

Negotiable

We are committed to ensuring we have the best team to deliver on our objectives, therefore there will be opportunities to build and shape the team in the future.You will need to demonstrate an understanding of the housing sector a...

3 weeks ago seen See more...

IT Field Service Engineer

Uxbridge Employment Agency

Lanarkshire

£27,500 per annum

Investigate, diagnose, troubleshoot, and resolve a wide range of hardware problems within agreed client SLAs. Assemble, configure, and install hardware platforms according to manufacturer specifications. Update service order jobs...

3 weeks ago seen See more...

IT Technician / Computer Engineer to do Field Service

Operations Resources

Cleveland, England

£23,800 - £25,800 per annum

IT Technician / Computer Engineer todo Field Service EPOS Field Service Engineer Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-know...

a month ago seen See more...

Service & ITS Manager - Central & Eastern (Riyadh)

Danaher

Location Riyadh, Saudi Arabia

Relentlessly attract, engage, and develop people. Build strong relationships by establishing significant credibility, trust, support within the team, and develop strong followership. Manage Service & ITS operations in the territor...

a month ago seen See more...

Procurement Manager - IT, HR and Corporate Services

1St Executive Limited

Oxford, Staffordshire

50000.00 GBP Annual

Role: Procurement Manager - IT, HR & Corporate Services Location: NE Oxfordshire Hybrid: 1 day office, 4 days WFH (more days in office is possible if preferred)Salary: cGBP50-75k + package Excellent opportunity to join a fantastic...

a month ago seen See more...

IT Technical Services Manager

Adria Solutions Ltd

Sheffield, South Yorkshire

£50,000 - £60,000/annum

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. E...

2 months ago seen See more...

IT Support Officer x 2 - Digital Services

Triumph Consultants Ltd

London, Greater London

£18.66 per hour

Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.Key Requirements:...

2 months ago seen See more...

Field Service Manager (IT Hardware)

Concept Resourcing

Manchester, Greater Manchester

£47,000 - £48,000/annum vehicle, 25 days, pension , sick pay

Line management of the Field Service engineering team (North). Ensure the area is adequately resourced in line with the annual budget. Taking responsibility for resource planning, recruitment and selection in collaboration with th...

2 months ago seen See more...

IT Security Service Delivery Manager

Efinancialcareers

South East

Competitive salary

Collaborate with cross-functional teams to ensure seamless delivery of Security Services. Monitor and analyze security metrics to identify trends and areas for improvement. Implement best practices and industry standards to enhanc...

2 months ago seen See more...

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The top companies hiring now for It Service jobs are NHS Jobs, Hays, Hays Specialist Recruitment Limited, Barchester Healthcare, eFinancialCareers, hireful, Reed Talent Solutions, Penguin Recruitment Ltd, Newcastle Building Society, Venn Group, Coventry Building Society, UK RESEARCH AND INNOVATION, Shared Services Connected Ltd,

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