Business Analyst

Job Description

Business Analyst - Inside IR35

Contract Term: 12 months

Contracting Authority: DWP

Location: Hybrid Working (three days per week office based - Birmingham/Leeds or Manchester)

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

• Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
• Increase saving for, and security in later life
• Create a fair and affordable welfare system which improves the life chances of children
• Deliver outstanding services to our customers and claimants
• Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity

Job Purpose:

As a Business Analyst you will be a key part of the team in delivering change within the department. You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value.

You will be experienced in a variety of business analysis tools and techniques in an Agile environment. You will be experienced in detailing requirements using industry best standard approaches, whilst being familiar with the process of detailing and communicating user stories and acceptance criteria.

You will be given the opportunity to continue to grow your capabilities through working with Senior/ Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice, additionally you will be, at times, responsible for managing Associate BAs to develop your management and coaching skills.

SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks

As a Business Analyst your main responsibilities will be to:

• Utilise Agile methodologies, agreed within the wider multi-disciplinary team. Educate the other BA teams working on the service on Agile principles, methods, and tools to support their development.
• Lead workshops, interviews, focus groups and other techniques to effectively understand the business problems and user needs.
• Translate the business problem and user needs into a set of detailed requirements for the solution that align to best practice methodology, with the appropriate use of epics, features, user stories and defined acceptance criteria.
• Manage stakeholder relationships, ensuring alignment across business and technical stakeholders. Ensure issues and risks raised are resolved in an appropriate manner.
• Document and consult on requirements in a layout and format that can be easily understood by all stakeholders, capturing user needs using the "as a..., I can...., so that..." syntax and defining appropriate acceptance criteria using the "GIVEN, WHEN, THEN" syntax. Ensure that you understand and follow the principles of the INVEST model.
• Define test scenarios and conditions for use throughout the test cycle of each sprint and work with testers and developers to identify defects and resolutions.
• Communicate effectively across both technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned.
• Understand business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, existing and new, in order to achieve consensus.
• As part of the modelling process, work to identify potential process improvements, considering risks, issues and benefits.
• Support in the production of business cases, this includes market analysis from a technical and non-technical point of view and producing cost/benefit analysis for proposed solutions.
• Advise the Product Owner in agreeing the suitable mix of epics, features & stories for each sprint, as well as active contribution towards prioritisation activities.
• Coach and support other members of the BA community, as appropriate. Play an active role within the BA community, helping to run activities within the practice and support with recruitment related activities where required
• Develop an understanding of the software lifecycle and leverage it to form an end-to-end view of the product or service.

You'll have:

• Experience in applying Agile principles in practice. Able to provide a clear, open, and transparent framework in which teams can deliver. Has an awareness of Agile tools and is starting to use them intelligently. Able to visualise and make visible the work of the team. Can adapt and reflect, is resilient and can see outside of the process.
• Investigates problems and analyses options for new and existing services. Provides recommendations to solutions. Works with stakeholders to identify objectives, opportunities, and potential benefits available.
• Able to analyse current processes, identify and implement opportunities to optimise processes, and leads and develops a team of experts to deliver service improvements. Helps evaluate and establish requirements for the implementation of changes by setting policy and standards.
• Identifies key stakeholders and relationships and works with teams to build these. Understands how to work with stakeholders and contributes to improving these relationships.
• Responsible for elicitation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements.
• Can use a wide range of techniques to model situations confidently. Gains the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.

If this Business Analyst role sounds like something that you would be interested in, please click the link to apply or get in touch with Michelle.floyd@publicsectorresourcing.co.uk

Disability confident

As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on PSRapplications@publicsectorresourcing.co.uk.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

Please be aware that this role can only be worked within the UK and not Overseas.