Client Accounts Assistant

Role & Team Overview
Working in our vibrant lettings head office at Richmond,TW9 you'll be sat amongst others, our tenancy progression, client services, property management and renewals team. The accounts team whilst hardworking and proactive, are equally friendly and sociable. We've created an environment that's full of energy aiming for a good work/life balance.
Your primary role as Accounts Administrator will be to manage a portfolio of clients within the lettings division performing administrative and accounting tasks. This role would perfectly suit someone with previous residential lettings experience but it's not essential as we will provide on the job training. The ideal candidate will be able to manage an ever–changing workload by good prioritisation, use their own initiative and be a methodical thinker.
Key Responsibilities
Answering and solve queries from landlords, tenants, the other head office departments and our branchesProcessing terminationsProcessing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the systemEnsuring correct fees are collected from landlordsManaging daily payments to landlords including rent and creditsImporting renewal dealsSpotting inconsistencies and recognising 'red flags' and take the appropriate actionsBeing a team player and assisting your team with additional administrative tasks as and when required Skills, Knowledge and Experience
Minimum of 1 year solid previous experience in a similar role Preferably previous experience in lettings accounts but not essential – may suit someone with a banking background, evidence of good numerously skills are importantAccurate IT skills and methodical approachExcellent written and verbal communicationGood knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasksAbility to process and organise workload quickly but accuratelyCustomer Service experienceStrong attention to detail Assessment applicants can expect during selection
Screening call3 stage interviewOPQ competency test Savills employee offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.