Address
Form of workCredit Controller (6 Month Fixed Term Contract)
Gloucester
£27,000
Our client based in Gloucester is looking for a Credit Controller to manage the allocated customer base and work with relevant stakeholders to ensure that prompt payment is made, and appropriate actions are taken to follow up non-payment.
Responsibilities -
- Work as a team of 4 Credit Controllers to prevent and reduce debt.
- Deliver excellent customer service to customers.
- Work collaboratively with sales representatives across ledgers.
- Chase debtors promptly to ensure debts are received in a timely manner.
- Monitor and identify changes in payment patterns.
- End to end ownership of the debt chasing process for your ledger of accounts to include documentation, query resolution and dunning letters.
- Onboarding of new customers, including credit checks with reference agencies.
- Propose solutions to reduce debt and take effective action, to include the negotiation of payment plans.
- Propose unrecoverable balances to be written off periodically.
- Other ad-hoc duties as required to support all areas of the business.
Requirements -
- Ability to work collaboratively and communicate effectively with both internal and external customers.
- Excellent relationship building, interpersonal, communication and stakeholder management skills.
- Excellent attention to detail, accuracy, and organisational skills.
- Proactive approach.
- Strong analytical and problem-solving skills.
- Good IT skills and experience using systems and Microsoft office, including excel.
- Ability to manage multiple priorities and meet deadlines.
- Positive and polite telephone manner.
- Awareness of the pre-action protocols for debt claims to enable the business to issue court proceedings.
Don't miss out on this chance to join this fantastic team! To APPLY NOW send your CV to Wiktoria at i2i recruitment today!
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
