Customer Service Coordinator

Our catering client based on the outskirts of Kidlington is a long-standing and successful company that services the Southeast, Southwest and Central England. They are now looking for a Customer Service Coordinator to join their team, reporting directly to the Supply Chain Managers. In this role, you will ensure that stock levels are kept in line with customer demand and collaborate with other departments and suppliers. This role is fast-paced and challenging, every day is different, so teamwork skills are essential. The ideal candidate will have experience working in a similar role and be comfortable using Microsoft Office especially Excel.
  
Please note this role is based on-site 5 days a week and due to location candidates will require transport.
  
Main Responsibilities:

• Managing day-to-day stock and order requirements for your supplier portfolio across all 3 depots.
• Ensuring product availability is in line with customer demand.
• Identifying and resolving potential issues and opportunities.
• Dealing with product complaints and liaising with suppliers.
• Evaluate and report on KPIs.
• Booking of inbound deliveries.
• Ad-hoc tasks as required: General administrative duties including but not limited to, answering the telephone and emails, attending meetings, and dealing with onsite visitors.

  
Key Skills:

• Previous office experience in a Customer Service role, stock management, inbound deliveries, order fulfilment or similar is essential.
• Self-motivated and forward-thinking likes to work in a team in an open office.
• You will be a strong communicator with excellent interpersonal skills.
• You will have solid IT skills and be technology savvy including Microsoft Excel.
• Positive and can-do attitude with a willingness to learn.
• Ability to prioritise workload and adhere to deadlines.
• Good attention to detail with the ability to multi-task and work on own initiative.
• Ability to work as a team player within a busy department. 

 
Additional Information:

• Please note this is a full-time permanent role working Monday to Thursday 9 am – 5 pm and 4.30 pm finishing on a Friday, fully on-site. Due to the location of the office own transport is essential.
• Discounted and free food.
• Life insurance.
• Company Pension.

  
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at . Alternatively, connect with us on LinkedIn via the following link: https://in/danielmarlowrecruitment/