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Form of work
SalaryChase & Holland are excited to be working with a growing non-profit organisation who are actively seeking a Data Services Officer to support the service desk for this fantastic organisation. You will be responsible for delivering an effective support for all network, hardware and software issues while providing a high standard of customer service.
In Return You Will Receive:
- 28 days annual leave plus bank holiday
- Nine percent pension
- Westfield Healthcare Membership
- Free parking
- A friendly and sociable working environment
- Resolving day to day IT user queries and issues, and maintain business systems, networks, hardware and software
- Escalation of technical or systems issues directly with software providers, seeking to minimise the impact on services and operational personnel
- Developing and maintaining dashboards / automated reports for internal and external customers using SQL, Amazon Quicksight and Excel
- Delivering, developing, and managing high quality data management and analysis services, advice, and support across the business
- Managing system administration tasks, such as setting up new users
- Undertaking the purchase of IT and communications equipment
- Working with the business to identify reporting requirements
- Supporting in change and implementation strategies through project work, coordinating of plans and delivery of project tasks
- Identifying possible areas for improvement of systems and use of technology which champions modern and efficient working practices
- Providing and maintaining efficient guides and training on best practices of using business systems
- Supporting with the on-boarding of new members of staff, introductions to IT equipment and key systems
- Maintaining website functionality
- Collaborating the IT team in ensuring compliance with latest cyber security protocols
- Experience in a similar role
- Advanced Excel
- IT literate including Microsoft Office
- Ability to work flexible hours
- Analytical skills
Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
