Working Location: Kwai Hing
Responsibilities:
- Work in the role of Asia Pacific Account Management in Order Management Solutions (OMS)- - Motivate the team to achieve organizational goals and deliver the service commitment
- - Collaborate and drive performance with stakeholders in various origins, destinations and other internal departments globally
- - Support and guide respective Asia Pacific operations offices to understand and compile with the customer requests
- - Launch and train origin offices and vendors on the new system or operations process
- - Compile and analyze data to identify shortfalls and work on corrective actions
- - Conduct customer meetings, presenting key data and improvement actions
- - Assure good understandings of the standard operating procedure within team
- - Developing and implementing a timeline to achieve targets
Requirements:
- - Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF)
- - 2 years relevant experience in logistics industry is desirable
- - Good command of both written and spoken English and Chinese
- - Strong negotiation, interpersonal and communication skills
- - Energetic, independent and responsible
- - Detail-oriented and customer focus
- - Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
- - Immediate available is an advantage
5 days work, career development, attractive remuneration and benefits package will be offered to the right candidate.
Applicants not contacted within six weeks may consider their applications unsuccessful.
Personal Information Collection Statement pertaining to Recruitment
DHL Global Forwarding (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at http://www.dhl.com.hk/en/legal.html#pdpp
By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.
All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.
You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department