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SalaryIT Technician- Swindon - £29,000 (Hybrid/Field)
Our client is seeking an IT Technician to join their team, offering an excellent opportunity for professional growth and development within a dynamic company. As a key member of the team, you will be responsible for delivering top-notch desktop, software and troubleshooting and support, consistently demonstrating the highest level of technical expertise, responsiveness, and exceptional customer service.
We are looking for someone who is highly motivated, confident, and enthusiastic about taking on new challenges. If you thrive in a collaborative environment and possess the required technical prowess, we encourage you to apply and be a part of this incredible opportunity!
Must be able to drive and have access to a vehicle.
Benefits include:
- 22 Days Holiday + Bank Holidays (Increasing every year)
- Free onsite parking
- Pension Scheme
- Sick Pay
- Hybrid working
- Fuel expenses
- Birthday Off
- Paid Qualifications and allocated Self learning times
- Staff Discounts
Key Responsibilities:
- Provide 1st and 2nd Line support for the user base, including troubleshooting software, hardware, and business applications.
- Provide first and second-level support for IT systems used by users, addressing various IT problems.
- Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities
- Travel to local sites in the Swindon area
- Work closely with the IT Team remotely to provide support
The ideal candidate will have/be able to:
- Previous Helpdesk Experience (Telephone/Email/Face-to-Face Support)
- Strong customer/client service
- Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users
- Proficient with Windows 10/11
- Basic Networking Knowledge - LAN/WAN
- Office 365
- Excellent communication skills and team player
- Be decisive and have the passion to problem-solve
- 2 years of relevant experience or technical support
URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS
If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV.
Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting.
BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
