It Technician

Data & IT Technician

Salary: up to £36,000 per annum (depending on relevant experience).

Monday – Friday, full time office hours (part time hours will be considered for the right experience)

Corby. Office based

Permanent

Match Recruitment are recruiting on behalf of their client based in Corby. They’re a long established and successful small business (less than 20 office based) with almost 30 years history. This is a standalone accounts role. However, you will work with and amongst the whole office team.

In our client’s own words:

“You will be responsible for the managing of the Data analysis of the business, such as managing our prospective Client marketing campaigns, analysing and interpreting return rates of marketing campaigns, managing our prospect data on our CRM, maintaining the Website and any other Social media functions and to be responsible for the maintaining of Forms, templates and letters on our CRM. You will also prepare monthly reports around return rates from marketing campaigns and client engagement.”

Purpose of role:

Our client’s senior management team is quite tech savvy, but they need somebody at the next level that understands the advanced tech jargon and can translate into simple layman’s terms for all members of the team, from Directors and Senior Management to the administration support staff, to better help them become more efficient using their various software systems.

Our client has a smart targeted approach to prospecting to their customer base by traditional mailing marketing. There is a lot of customer data to analyse and database management in this role with the ultimate purpose of refining and improving their targeted sales marketing, whilst identifying how effective their current data is and reviewing trends in marketing (targeted sales mailing) campaigns. 

Additionally, working alongside their external I.T support, you’ll offer in-house first-line support to their employees.

Breakdown of your role - your day to day responsibilities:

• Creating Marketing campaigns for specific areas.
• Manage and organise prospect data on the company CRM, ensuring that data is accurate and up to date. 
• Oversee the importation of new data ensuring that it Complies with the Company’s standards  
• Create forms, templates for the CRM and maintaining the upkeep of existing templates and forms.
• Make, at the direction of management, amendments to the Company’s CRM system (e.g. new custom data fields, adding workflow steps, changing automations). 
• Provide first line technical support and troubleshooting for the company's hardware and software, and escalate complex issues to the external IT support providers as needed.
• Install, configure, and maintain the company's IT consumable equipment, such as, printers, scanners, phones, etc., and coordinate with the external IT vendors to ensure timely and quality delivery of IT products and services.
• Coordinating with the external IT vendors on the procurement and provisioning of new computers and laptops. 
• Monitor and update the company's IT security policies and procedures, such as antivirus, firewall, backup, etc., and collaborate with the external IT security experts to ensure the company's data and systems are protected from cyber threats.
• Train and assist the company's staff on the proper use of IT tools and applications and create user manuals and documentation as required.
• Research and recommend new IT solutions and improvements to enhance the company's productivity and performance.
• Oversee the implementation of new software/hardware and provide relevant staff training as required. 
• Suggest and create automations using SAAS providers at the request of Management to streamline the company's workflows and processes.

Due to the requirements of the role, only applicants with previous and recent relevant experience will be considered.

Please apply today to learn more and be considered and shortlisted.

Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts