Position: IT Support
Are you an IT professional with a passion for troubleshooting and providing top-notch technical support? Our client is seeking a skilled IT Support Specialist to join their dynamic team and play a key role in maintaining the smooth operation of their IT infrastructure. If you have a solid background in Active Directory, Azure, Microsoft environments, JAMF, and previous experience in IT Support roles, we want to hear from you!
Responsibilities:
Provide on-site IT support, ensuring the seamless functioning of all technology systems.
Troubleshoot and resolve hardware and software issues in a timely manner.
Manage and maintain Active Directory, Azure, and Microsoft environments.
Utilize JAMF for effective management of Apple devices within the organization.
Collaborate with cross-functional teams to address IT-related challenges.
Assist in the implementation of IT policies and procedures.
Respond to user inquiries and provide technical assistance.
Requirements:
Proven experience in IT Support roles, with a strong focus on customer satisfaction.
Proficiency in Active Directory, Azure, and Microsoft environments.
Familiarity with JAMF for Apple device management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills and the ability to interact effectively with end-users.
Valid driver's license and the ability to drive, as the role requires on-site presence five days a week.
Preferred Qualifications:
IT certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, etc.
Previous experience in a similar on-site support role.
Familiarity with networking concepts and protocols.
Join a dynamic team where your IT expertise will make a significant impact on the organization's success. We look forward to welcoming a talented IT professional to our growing team!
Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.
People. Technology. Connected.
Connexa Technology is acting as an Employment Agency in relation to this vacancy.