Medical Secretary
Location: Lewisham
Job Type: Temporary
Duration of booking: Expected to be for 4 weeks and maybe longer
Proposed start date: ASAP
Sector: Healthcare
Base: Hospital
Band: 4
Pay Rates:
15.00 - 16.50 paye inclusive of holiday pay per hour
All of the rates are depending on skill and experience
Working Days and Hours: 37.5 hours a week, Monday to Friday 9am to 5pm
Job Summary
Effective use computer, good communication skills (Tel and written), typing, scanning and able to prioritise, able to use hospital system, Icare.
Duties
- Using Microsoft Office application, produce clinical correspondences with audio transcription.
- To include communication to Doctors / General Practitioners and other health professionals, clinical letters, notes and discharge summaries.
- Respond to telephone calls from anxious and distressed patients, taking messages and resolving problems when possible, in a professional and competent manner
- Arrange and service meetings as required
- Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
- To adhere to agreed policies, procedures and protocols.
- Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action
- Opening and dealing with incoming correspondences as appropriate
- Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary
- Book in and Book out notes to other departments using the in-house Patient Document Tracking (PDT) system
- File results, letters and various other documentation in medical notes
- Maintain comprehensive office systems ensuring prompt access to information.
- Ensure shared knowledge within the team
- Contribute to ongoing projects as required
- Keep up to date with technological developments with regard to developing appropriate skills in the use of current office technology. E.g word processing, spreadsheets, databases, electronic mail, presentations etc.
- Maintain and encourage safe working practices and environment in accordance with local Health and Safety Policies.