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SalaryThe National Education Union is a force for change in the world of education, bringing together more than 500,000 teachers, lecturers, support staff and leaders working in maintained and independent schools and colleges across the UK.
We are recruiting for 3 Membership Assistants to join the membership team on the above basis. The successful candidates will join a busy team dealing with telephone and email enquiries and providing prompt and efficient membership and subscriptions support.
The roles will include processing subscription details and making necessary amendments to the members’ payment and banking information ensuring up to date and accurate membership records.
We are looking for applicants who can work flexibly as part of a team with high level of organisational skills, who are able to prioritise, to work under pressure and at times to use their own initiative. The ability to deal with telephone calls in a confident and professional manner is essential.
They will also need to have skills in using a variety of software packages, such as Microsoft Word, Outlook, Excel, as well as being able to use and maintain Membership Subscription database systems.
We offer good conditions including a commencing salary of £35,023 pa (plus £1308 luncheon allowance), 33 days annual leave plus 4 days paid additional holiday entitlement as the NEU office closure days at Christmas and a defined benefit pension scheme.
Prospective applicants are also advised that your normal place of work will be the NEU office specified in this advert and that the NEU operates ‘Blended Working Arrangements’ for office-based staff, which means you will typically need to be based in the designated NEU office for 3 to 4 days a week (based on a full-time contract), with the remaining days based at home, and subject to business needs.
