Office Manager

Manage general office procedures to ensure processes and duties in the office flow efficiently.* Help with the on-boarding and off-boarding process for all IT and office-related tasks.
* Work with facilities to ensure efficient office workspaces, including desks availability, IT setup, effective conference room booking, etc
* Develop and use up-to-date processes and technologies to enable the different teams of the company to work smartly with an emphasis on security.
* Perform general reception duties, including answering calls, scheduling appointments, booking meeting rooms etc.
* Manage mail inbox and postal correspondence.

• EA duties

* Handle health and safety as well as fire regulations within the office.
* Provide administrative support for the executive team as required.
* Manage the IT function of the company, both internal and external ensuring that requests are being dealt with appropriately and within a timely manner.
* Maintain and track all IT equipment, including software maintenance and asset list maintenance.
* Maintain and track all corporate licenses with various vendors, and work with supply chain and People to minimize costs associated with SaaS vendors.
* Resolve support tickets and generate reports as needed to keep track of the health of the organization and the progress of continuous improvement initiatives.
* Configure hardware systems, local servers, email accounts, as well as back-ups on IT devices as needed.
* Manage the cloud based storage systems to optimize efficiency of all teams and team members.