Online Trading Manager

JOB TITLE: Online Trading Manager
LOCATION: Moorgate, London (on-site 5 days per week)
CONTRACT: Permanent, full-time (35 hours per week)
PAY RATE: Starting at £40,000 p/a
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ROLE OVERVIEW AND PURPOSE*
We have an amazing opportunity to join our Apricot family in our Head Office!
As Online Trading Manager you will work within the wider ecommerce team during this exciting time as we grow our online business. You will be responsible for the optimisation of our new Salesforce Commerce Cloud platform and heading up an exciting push into new international markets.
What we desire from you

• Grow online sales through maximising conversion, site traffic and ATV.
• Analyse and optimise all online customer journeys and cross-device conversion.
• Investigate & help resolve any issues affecting the interaction of the ERP & BM.
• Continually seek to prevent and remove any blockers to sale.
• Continually review platform and product performance, recommending and implementing optimisations such product recommendations and searchandising.
• Implement bi-weekly homepage design updates across all online channels, in line with marketing emails and sitewide operations.
• Report and analyse weekly trade reports and implement weekly quick-wins.
• Analyse and report on competitor activity, including offers and social media.
• Work closely with third-party service providers to develop the platform
• Manage affiliates and paid shopping campaigns through collaboratively working with third-party providers and in-house Marketing team
• Create, develop and implement strategies to increase online sales in the UK and internationally

How we imagine you

• Minimum of four years’ managing an ecommerce team.
• Intermediate to advanced user of the Salesforce ecommerce platform
• Experience of email marketing platforms such as dot digital or bloomreach
• Intermediate to advanced user of MS Office suite, particularly Excel, Outlook and Word
• Intermediate to advanced user of Google Analytics or Adobe SiteCatalyst
• Positive attitude and ability to work collaboratively
• Proactive & driven to ensure the online business is maximised to its full potential

• A solid understanding of or experience in womenswear retail is preferred.

• Clear and effective communicator, comfortable presenting to all levels within the business
• Able to adhere to tight deadlines and able to react to evolving priorities

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The Desirables:*

• Demonstrable knowledge of payment gateways (eg: Barclaycard, PayPal, Clearpay) regarding checks and issues
• Previous experience of working with with managers and support teams at logistical partners (eg: Collect+, DPD, Royal Mail)
• Knowledge of CSS HTML is an advantage
• Previously worked with affiliates, Google AdWords, and other digital marketing channels
• Experience of Fashion Master retail or other stock management platforms
• Experience of the Awin, Ve (or similar) affiliate marketing platforms
• Working knowledge of managing and working with 3rd party service providers
• Working knowledge of FTP services (FileZilla would be beneficial)
• Basic knowledge of Adobe’s design suite; particularly Photoshop
• Experience of Bing and Google Maps and Webmaster toolsets

Benefits

• Auto enrolment pension
• 50% off employee discount
• Casual dress

Job Types: Full-time, Permanent

Salary: £40,000.00 per year