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Form of work
SalaryThis is a permanent position based at our Territorial Headquarters at Denmark Hill, London, SE5 8FJ. We work in a new and bespoke building which provides a modern and effective workplace to help The Salvation Army achieve its mission.
A Mission priority of The Salvation Army is to Seek Justice and Reconciliation and The Family Tracing Service which has been serving communities since 1885, continues to strive to locate family members for the opportunity of reconciliation or reconnection.
The Operations Coordinator will manage and monitor the efficiency and impact of the Family Tracing Service, and report to the Team Leader on matters relating to systems, procedures and development of internal reference and operational material. They will work closely with the Caseworker team and provide some line management oversight. They will liaise with our Business Administration Support colleagues in respect of elements of departmental processing and hold their own small caseload of Family Tracing requests, since, integral to everything we do is the aptitude to work alongside our service users with empathy and care.
We therefore want to recruit someone who has a passion for helping others, is an excellent team worker, and who is in sympathy with the aims of the Salvation Army as a church and charity. We seek a person who has experience of operational organisation and who will thrive in their contribution to the growth and awareness of our Family Tracing Service to a range of stakeholders. They will be able to demonstrate Intermediate to Advanced skills within the Microsoft Office Suite of applications. They will be able to build effective working relationships, be a confident communicator and work within our values of with integrity, boldness, compassion, passion, respect, and accountability.
We offer a new and varied role in a committed team within the Mission Service, flexible working policies, Learning and Development opportunities and a range of employee benefits.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; an employee assistance programme
Appointment subject to satisfactory references and proof of right to work in the UK.
Closing date: Sunday 12th May 2024 at 9am. We may close the vacancy earlier should we receive a sufficient number of applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
