Address
Form of work
SalaryArea Operations Manager
Salary: £38,091 + £5,100 Car Cash Allowance per annum
Working Hours: 37 Hours Monday - Friday, Ocassional Weekend Working.
Location: This is a working from home role, with a reporting base location of Norton, Daventry, NN6 7PE, with regular travel around the southern operational area of the East Midlands region. The area of responsibility covers south of Leicester to Cosgrove, just north of Milton Keynes. The operational area includes iconic sites such as Foxton Locks and Stoke Bruerne and several reservoirs.
About the Trust
We’re the charity who look after and bring to life 2,000 miles of canals and rivers. Our waterways contribute to the health and wellbeing of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. These historic, natural and cultural assets form part of the strategic and local green-blue infrastructure network, linking urban and rural communities as well as habitats.
Our waterways are on the doorstep of 8 million people and reach some of the most deprived communities within the UK. By caring for our waterways and promoting their use we believe we can improve the wellbeing of our nation. Come and be part of it.
We are looking for an Area Operations Manager to cover the southern operational area within the East Midlands regional canal network, working from home with a reporting base of Norton, Daventry.
In this role you will lead a team of 11 colleagues (Team Leader, Volunteering Leaders, Operatives), focusing on day-to-day operational management and maintaining safety management protocols across the Grand Union Canal and Grand Union Leicester Line, including iconic locations such as Foxton Locks and Stoke Bruerne, several canal arms (Market Harborough arm, Welford arm, Northampton arm, Stratford arm), as well as a number of reservoirs.
About the Team
Having established ourselves as a major charity, we are now on a journey to deliver ambitious new plans – and central to this is the area structure that will enable us to deliver an outstanding service to all users and customers across our amazingly diverse network. Join us, as one of our new Area Operations Managers, and you’ll play a key part in making sure this happens, as you take ownership of the quality and presentation of the waterways in your area.
You’ll be the main contact for a huge variety of people – not just colleagues and volunteers but internal users, visitors, customers and community representatives as well. By engaging with them, listening to them, and understanding their needs, you’ll be able to build up a complete picture of service-related and operational issues. You will also be responsible for delivering operational activities, works and improvement programmes across your area, leading and motivating internal teams and supervising contractors to ensure a successful outcome every time.
Throughout your work, you will be addressing key customer concerns and using your local knowledge to ensure we operate a reliable waterway network. And, most important of all, you will be helping us prove that life’s better by water, by transforming our canals and rivers into spaces that bring wellbeing benefits to huge numbers of local people every day.
