Operations Manager

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Operations Manager - Compliance

Worcester based with a balance of home and office working

£52,545 per year plus Company car or car allowance

40 hours per week

12 month secondment opportunity available upon current line management approval

We have an opportunity for an Operations Manager – Compliance to join our Compliance Delivery team, based in Worcester. This role sits within Compliance, which is responsible for managing the Group's compliance responsibilities including gas servicing and fire risk assessments to ensure the Group's properties comply with legislation.

The role of Operations Manager - Compliance will include:

• Manage the delivery and maintenance of a national framework of compliance contracts
• Contribute to ensuring all compliance projects are delivered in line with legislative and regulatory requirements
• Assist effective budget management of compliance programmes to achieve timely completion of projects
• Manage the coordination, communication and maintenance of relationships with internal and external customers
• Assist in drafting and reviewing relevant policies and procedures and effectively communicate and implement these

Skills and experiences:

• L4 diploma in Compliance and asset management
• Experience with Health & Safety, Asbestos, Water Hygiene, LOLER, Gas, Fire Safety, Electrical testing
• Experience of managing multi site maintenance contracts in a commercially focused role
• Proven experience of delivering services within budget
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £52,545 per annum

Closing Date: 7 March 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.