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SalaryAs Operations Manager you will deliver a safe, secure & efficient operation with a focus on exceptional customer service to support personal and professional needs. Your responsibilities will include:
- supporting customer connections through events / introductions; instilling a sense of community
- provision of meeting room service / hospitality / wellness programme
- oversee customer on-boarding / off-boarding to ensure a smooth welcome / departure
- responsibility for ensuring building standards / maintenance / facilities issues are all addressed
- arranging daily plans / schedules, overseeing opening / closing
- managing performance of small team - daily rotas / absences / appraisals / training / setting targets
- managing suppliers and budgets
- managing and executing a wellness programme
- hosting and attending networking events
The Company
Our successful Bristol based client provides a business community in its engaged, collaborative and active co-working space, now home to over 140 different companies and 700 members. The 42,000 sq. ft. modern and prestigious state of the art building includes office space, wellness centre and gym, lounges, roof terrace, car park and FM kitchen.
The Person
As Operations Manager you will have excellent customer service experience in a duty manager / FOH / customer facing role, and knowledge of facilities / operational management. A self-starter with a flexible, friendly and imaginative approach you will need the following skills / knowledge:
- excellent customer service
- team leading & excellent communication skills
- good organisation skills, ability to prioritise / work to deadlines
- resourceful, able to plan & budget effectively
Flexibility in hours required - early mornings, evenings and weekends etc as agreed in advance on weekly basis, and very occasional out of hours call outs.
If you wish to be considered for the role of Operation Manager Workspace and Community, please forward your CV quoting reference 230525.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: building Operations Manager manager buildings manger customer service communication networking manger general manager hotel FOH duty manager hospitality business centre manager compliance security cleaning contracts contractors communication Bristol
