AddressAbout the Role
This is an exciting opportunity for an enthusiastic and pro-active Receptionist to join the team based in Rowhedge and University of Essex Medical Practice. The role is for 12 hours a week.
Responsibilities will include (but are not limited to) booking appointments, greeting patients, answering queries from patients and outside agencies and/or signposting to appropriate members of staff, updating patient records, processing correspondence and liaising with patients using various types of communication methods.
The role requires excellent communication skills, a good understanding of IT and ideally, experience of a busy reception/public environment. You will also need to have flexibility to cover other shifts. Experience of working in general practice will be an advantage but training will be given to a suitable candidate.
About the Candidate
You will have a good standard of education including Maths and English and have experience of working and providing customer services. Ideally you will have reception experience and it would be beneficial if you have experience working within primary care, however this is not essential. You will need to have strong IT skills and be able to use computer based systems. Experience of EMIS would be desirable, however full training will be given to a suitable candidate.
You will have excellent communication skills both written and orally, and have good social skills. You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone.
About Us
- Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre
There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for a Basic Disclosure to be made to the Disclosure and Barring Service to check for any unspent criminal convictions.
