AddressAbout Korea Foods Company:
Korea Foods Company is a family-owned importer, distributor, and retailer of Korean and other Asian food. We are the largest importer of Korean food in Europe, distribute to 1200 wholesale customers, including the major multiples, and operate 14 retail shops in the UK.
We pride ourselves on working hard, quickly, and we are currently undertaking new expansion plans that will drive the company’s capabilities further.
Main Purpose and Scope of the Job
Reporting to the Sales Admin Team Leader, the Sales Administrator is to support the Sales Team in various areas and also perform administrative office-based on behalf of Sales Executives.
The Sales Administrator is responsible for the efficient handling of sales orders and helps to improve the productivity of field sales representatives by dealing with customer queries and fielding calls. This position contributes to the quality of customer service and the achievement of sales targets.
Key Responsibilities
· Process orders from customer telephone calls, emails, faxes and by sales manager instruction.
· Providing product, promotion, and pricing information to customers by email, telephone of fax
· Maintaining good customer relations by handling customer requests
· Answering customer telephone queries by choosing appropriate information
· Reporting a container schedule
· Raising quotations and chasing sales orders
· Generating picking lists for warehouse and transport department
· Hitting daily sales targets
· Issue delivery notes and invoices for wholesale deliveries
· Other Ad Hoc duties as requested by Team Leader/Manager
Person Specification
· Proficient IT skills, including Microsoft Excel, Word and Power Point
· Able to work on own initiative or with others on tasks with minimum supervision in a demanding working environment
· Able to communicate effectively with customers and co-workers with good negotiation techniques
· Strong work ethic and integrity, possess the willingness to learn, improve and adapt
Job Types: Full-time, Permanent
Salary: £26,000.00 per year
Benefits:
- Additional leave
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
Language:
- Chinese (preferred)
- Korean (preferred)
Work Location: In person
