Sales Support Administrator

* Varied role with focus on exceptional customer service
* Competitive salary with commission structure also in place
* Additional benefits including free gym membership
Impression Recruitment are excited to be working with our established client who offer a fantastic product range nationwide. They are now on the lookout for a new Sales Support Administrator to join their successful and fast-growing team. As a leading company in their field, they believe in delivering exceptional levels of service alongside their great product range, whilst also continually maintaining a loyal client base. Your role will be to provide product knowledge and support to the existing client base and handle the sales process to further implement the growth strategy within the business.
Key responsibilities as Sales Support Administrator:
* Answering inbound calls to take orders and handle queries
* Making outbound calls to customers to take and process orders
* Inputting sales/orders via website, email or telephone as appropriate
* Preparing and sending emails in relation to enquiries and sales calls
* Providing an exceptional ''after sales'' service assuring continuity for clients
* Building successful, long-lasting relationships with customers
* Maintaining accurate, up-to-date information on the internal database
Qualities that you'll need to demonstrate:
* Exceptional written and verbal communication skills
* Being articulate, confident, enthusiastic and having excellent attention to detail
* Demonstrating the ability to generate rapport, build productive customer relationships and communicate with people at all levels
* Working well under pressure, managing a high workload & multiple deadlines simultaneously
* Thriving whilst working both autonomously and as part of a team
* Possessing class administrative skills gained working in a varied and busy environment
* Excellent organisational and time management skills
* Strong knowledge of Microsoft Office and CRM systems
As Sales Support Administrator you can expect to receive a salary of up to £27,000 per annum, with an OTE of £30,000. Your working hours will be 9am - 5pm, Monday - Friday and you'll be entitled to 32 days annual leave (including bank holidays) as well as having your birthday off! If you are looking for a rewarding role in a growing business then apply or call Impression Recruitment today!