Client
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Local Authority in Croydon
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Job Title
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Service Coordinator
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Pay Rate
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£18.95 an hour PAYE
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Hours
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836 Hours a week (Mon-Fri) 9AM-5PM
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Duration
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3 Month Contract
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Location
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Hybrid working-23 days a week in Croydon Office
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Description
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Role Purpose and Role Dimensions:
>The Service Coordinator role will provide high quality support and guidance to practitioners, social workers and managers across the practice system including administrative, clerical and ICT support.
>The Service Coordinator will work collaboratively and supportively with colleagues and key partners to build effective working relationships.
>The Service Coordinator role will provide an agile and flexible response to service need and work in partnership with operational managers in ensuring timely delivery of support.
>The Service Coordinator is responsible for implementing processes and systems and ensuring governance arrangements are followed.
>The Service Coordinator will also contribute to the continued development and implementation of service improvements.
Key Accountabilities and Result Areas:
- To support the practice system working alongside practitioners, social workers, and managers to ensure a timely, consistent, and high-quality service to the residents of Croydon.
- Able to develop and implement effective and collaborative ways of working to ensure agile and flexible working across the practice system to ensure consistent and timely service support.
- Able to organise own workload and seek advice on the prioritisation of conflicting priorities.
- Able to adhere to and champion best practice / practice standards to strive for continuous improvement.
- Able to positively engage with supervision, appraisal, and performance management, attend meetings and workshops and identify and communicate own learning and development needs to promote role development and attend relevant training.
Essential knowledge:
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Knowledge and understanding of a Children's Social Care context and relevant support service requirement.
Good understanding of the need to safeguard confidential information, to respect the privacy of families and colleagues.
Appreciation and understanding of Cultural diversity.
Knowledge of Administrative, Clerical and ICT systems and processes.
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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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