1St Line It Support Technician

1st Line IT Support Technician
Basildon
Onsite Role
£18,000 to £24,000 + Bonus Scheme + Holiday + Pension + Progression
Excellent opportunity for someone with 1st Line Support experience to join an exciting company who are industry leaders within their sector, offering great career training, progression and entrance into a dynamic team!
This business is an industry leading manufacturing company who have a global reach and pride themselves on technical excellence! They are growing at a rapid rate which is why the need for a 1st Line support Technician has arisen.
In this varied role you will be responding to support requests, assisting users with tech, troubleshooting issues and resolving 1st Line issues, whilst following all IT processes in a confident and collected manner.
The ideal candidate will have some experience in a similar role and knowledge of Windows OS/applications administration/troubleshooting. They will have 1st Line Support experience and be confident in solving the issues that this job will put in front of them.
This is a fantastic opportunity to work with a leading company to achieve business objectives providing 1st Line support and being ready to take responsibility fully taking the next step within your career!
The Role:
*1st Line support
*Assist users with application operations
*Connect with 3rd party service providers
*Assist with 2nd Line support issues
*Commutable for 5 days on site in Basildon
The Person:
*Knowledge & experience of Windows OS
*Applications administration experience
*Confident assisting people/colleagues with issues
Reference Number: BBBH222242