It Service Desk Technician jobs

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IT SERVICE DESK TECHNICIAN

Customer focussed with excellent interpersonal and communication skills. Hands on, flexible and pro-active approach with willingness to learn. Team player who enjoys sharing knowledge with colleagues. Well organised with excellent...

CompanyPrincipal It
AddressDriffield, East Riding of Yorkshire
CategoryCustomer Service
Salary£26,000/annum
Job typePermanent
Date Posted 3 weeks ago See detail

IT Service Desk Technician

Principal It

Driffield, East Riding of Yorkshire

£26,000/annum

Customer focussed with excellent interpersonal and communication skills. Hands on, flexible and pro-active approach with willingness to learn. Team player who enjoys sharing knowledge with colleagues. Well organised with excellent...

IT Service Desk Technician

The Range

Plymouth, Devon

Permanent, Full-time

Receive, log, monitor and respond in a timely manner to Service Requests across three communication channels. Escalate complex and high priority Service Records to both internal and external teams in line with agreed processes. Pr...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

Senior IT Service & Support Technician (2 posts)

The Open University - Digital Services

Milton Keynes, Buckinghamshire

£30,487 to £36,024 per annum

Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students. The role We have 2 exciting opportunities for experienced IT profession...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Senior IT Services Technician

Eteach Uk Limited

Chipping Campden, Gloucestershire

Not specified

Chipping Campden SchoolSenior IT Services TechnicianContract: Permanent, all year roundHours: Full-time - 37 hours per weekGrade: 7, points 21-25. 30,825 - 33,945 p.a.Start date: As soon as possibleA great opportunity to join ou...

2nd Line Service Desk Technician

Better Days Recruitment

Brighton, East Sussex

Competitive

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

Service Desk Technician

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...

Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

IT Service Desk

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

IT Service Desk Apprentice

Qa Ltd

South East

£17,000 - £19,000 per annum

Provide 1st line technical support, addressing queries promptly via phone, email, or in-person. Uphold high standards of customer service, adhering to service management principles. Ensure SLAs are met for responding to and resolv...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

1st Line IT Service Desk Engineer

Better Days Recruitment Ltd

Sompting, West Sussex

£22000 - £25000/annum Good Company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. The successful person for this role will become an integral part of the Service Desk Team and will...

IT Service Desk Analyst

Cef - City Electrical Factors - It

County Durham

Salary negotiable

Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service reques...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

IT Service Desk Apprentice

Gigaclear

Oxfordshire, England

£20,000 - £21,000/annum

User onboarding and offboarding, including building and recovering machines, laptops, mobiles, and tablets. 1st Line support and maintenance of the Active Directoryand Office 365 account and email administration. Windows 10 (most...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

IT Service Desk Leader

Gold Group

Oxfordshire, England

£34,000 - £35,000/annum

Annual professional and training development plan. Hybrid / flexible working. Accrue additional holidays after 2- and 5-years' service. Discretionary bonus' and a regular salary review. 20% shift allowance (included within quoted...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...