Service Delivery Manager jobs in Hertfordshire, England

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SERVICE DELIVERY / CLIENT SUCCESS MANAGER

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

CompanyMichael Page Technology
AddressHertfordshire, England
CategoryAdvertising & Marketing
Salary£60,000 - £70,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

Service Delivery / Client Success Manager

Michael Page Technology

Hertfordshire, England

£60,000 - £70,000 per annum

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

Service Delivery / Client Success Manager

Michael Page Technology

Rickmansworth, Hertfordshire

£60000 - £70000 per annum + + Benefits

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

Client Services Manager

Blue Square

Hertfordshire, England

Youre able to demonstrate previous account management / executive experience. Youre commercially aware and a critical thinker. Youre experienced and/or can demonstrate an understanding of the retail / telecommunications industr...

Regional Service Manager - South Of England

Revorec Recruitment Solutions

Hertfordshire, England

£50,000 - £60,000/annum Van, benefits

Regional Service Manager - South Of EnglandSouth East - Home/Field Based, Flexible location50,000-60,000 + Company vehicle and benefitsMonday - Friday 40 hoursAre you a Service Manager looking to join an industry leading company...

Repairs Service Manager

Goodman Masson

Hertfordshire, England

£57,378 per annum

Lead, motivate and inspire a diverse team delivering repairs and maintenance services. Control and monitor income and expenditure. Collaborate with colleagues to ensure the correct balance between reactive and planned maintenance....

Regional Service Manager - South Of England

Revorec Recruitment Solutions Ltd

Hertfordshire, England

£50,000 - £60,000 per annum, negotiable, inc benefits, OTE

Regional Service Manager - South Of EnglandSouth East - Home/Field Based, Flexible location50,000-60,000 + Company vehicle and benefitsMonday - Friday 40 hours Are you a Service Manager looking to join an industry leading compan...

Environment, Landscape and Climate Change Service Manager (RP0105)

Welwyn Hatfield Borough Council

Welwyn Garden City, Hertfordshire

£52,036 to £55,251 per annum

Environment, Landscape and Climate Change Service Manager(RP0105)Starting salary 52,036pa with potential progression to 55,251pa on achieving designated skills and experience37 hours per week (hybrid working)We have a fantastic...

Head of IT Service Delivery

Aoc Create

Hertfordshire, England

£50,487 - £50,487 Per Year

Following a restructure, our IT team are looking for a Head of IT Service Delivery.The post holder will be part of a senior IT management team and will help create a new IT strategy, a Target Operating Model aligned to the needs o...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Finance Manager Adult Care Services

Ivy Rock Partners

Stevenage, Hertfordshire

£58,086- £65,017 plus excellent benefits

Hertfordshire County Council is home to 1.2 million people and 58,000 businesses, with some of the best schools in the country and low levels of crime. The Council puts their residents at the heart of everything they do, ensuring...

Regional Service Manager

Sauce People Ltd

Hemel Hempstead, Hertfordshire

Competitive

Develop and implement strategies to increase regional revenues through gaining additional service and maintenance contracts. Build and lead a team of skilled field engineers, ensuring effective deployment and management to meet cu...

Customer Services Account Manager

Kameo Recruitment Ltd

Royston, Hertfordshire

£30,000/annum

Engage with clients and be their first line of communication, receiving their briefs and liaising with the Estimating and Technical departments to develop their orders to a high level of accuracy. Be responsible for producing addi...

Service Manager - MONDAY to FRIDAY

Norton Way Group

Hertfordshire, England

£45,400 per annum

Oversee and lead the service team, ensuring exceptional customer service at all times. Provide valuable support and direction, to our team of technicians, parts and service advisors. Assist in the delivery of full aftersales servi...

Customer Service Manager

Clearwater People Solutions Limited

Hoddesdon, Hertfordshire

£32,000 per year

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis.Please note this is a stand alone role with no team management. Due to the nature of the role and req...

Customer Service Manager

Clearwater People Solutions

Hoddesdon, Hertfordshire

28000.00 - 32000.00 GBP Annual + Benefits

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis. Due to the nature of the role and requirements you will need to be able to attend site 5 days per we...

Customer Service Manager

Clearwater People Solutions Ltd

Hertfordshire, England

£28,000 - £32,000 per annum

Our rapidly growing client within the FMCG sector with looking to hire a Customer Service Manager on a full time permanent basis. Due to the nature of the role and requirements you will need to be able to attend site 5 days per we...

Service Manager

Sopra Steria Ltd

Hertfordshire, England

£60,000

Lead the setup of a tailored service environment, incorporating incident management and request fulfilment. Develop and implement SLAs to govern service delivery, meeting our standards and expectations. Establish and manage a help...

Till and Customer Service Manager

Select Recruitment Specialists

Knebworth, Hertfordshire

£32000 - £35000 per annum

Competitive salary - Upto 35,000. Attractive staff discount. Paid holidays. Opportunities for career advancement....

Sales and Service Manager

Sf Recruitment

Hertfordshire, England

Provide leadership in implementing safety and environmental Policies, ensuring the guiding principles and responsibilities are communicated and fulfilled to all depot staff and customers. Carry out safety talks as required and con...

Clinical Services Manager

Leaders In Care

Stevenage, Hertfordshire

£55,000 - £60,000/annum

Taking responsibility for a specific part of the home and delivering the highest level of care. Running the home in the absence of the Home Manager and Deputy Home Manager. Providing mentorship and sharing your knowledge with coll...

Delivery Manager

M Group Services

Stevenage, Hertfordshire

Up to £60,000 a year

Oversee client requirements and programmes from start to finish, ensuring efficient resource allocation and high engineering and Health and Safety standards. Ensure timely completion of routine and additional works within budget,...

Guest Services Manager

The Grove

Watford, Hertfordshire

£33,000 a year

The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym. A staff canteen with a free meal during your shift. A subsidised shuttle bus from Watford town centre. Generous discounts for yo...

Service Manager (Revenues, Benefits and Fraud) P01334

Welwyn Hatfield Borough Council

Welwyn, Hertfordshire

£55,263 a year

Extensive experience and knowledge of revenues and benefits legislation. Experience of managing contracts and driving service improvement. Knowledge of anti-fraud policies, strategies and procedures. Strong negotiation and commun...

Tech Delivery Manager

Pertemps Hemel Hempstead

Hertfordshire, England

£60,000 per annum

Pertemps are excited to be recruiting for a Technical Delivery Manager for our Client located in Stevenage, with some travel to Addenbrookes and Harlow (Mileage expensed.Salary: up to 60,000 (DOE)Hours of work: 40 per week - Work...

Spanish speaking Customer Service Manager

Language Matters

Hertfordshire, England

£42,000 - £43,000 per annum

Setting clear individual and team KPIs and objectives and ensuring they are achieved. Guiding, coaching, developing and motivating your team. Proactively proposing new operational ideas and processes to improve team performance. P...

Local Services Manager

Alzheimers Society

Hertfordshire, England

£36,509 - £39,868 Per Annum

You will also have a great opportunity to build relationships and engage external stakeholders, including working closely with Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting.Inte...

Product Delivery Manager

Paypoint Network Ltd

Welwyn Garden City, Hertfordshire

Full-time

Delivery Manager and Product Owner experience within Merchant Services and a strong understanding of card acceptance solutions, schemes and regulations. A track record of delivering successful change to software and hardware produ...

Service Delivery Project Coordinator

Michael Page Engineering & Manufacturing

Hertfordshire, England

£28,000 - £30,000 per annum

Administration and utilisation of partner portals for ordering, provisioning, and support of services. Processing orders from point of sale to go live for all products and services, progressing and escalating where needed. Resolvi...

Service Delivery Lead

B3Living

Hertfordshire, England

£43,659 - £48,510 per annum

In this role, youll ensure the effective and efficient delivery of our ICT services, working collaboratively across teams to optimise customer satisfaction and achieve positive outcomes. Our mission is to make a sustainable, posi...

Customer Service Manager

Fresh Recruit Ltd

Letchworth Garden City, Hertfordshire

£25,000 - 28,000 - Annum

* Developing and implementing Standard Operating Procedures (SOPs)* Motivating and inspiring the team to surpass their performance potential. * Implementing weekly stock take schedules* Managing CRM systems to enhance communicati...