Service Desk Manager jobs in Greater Manchester, England

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SERVICE DESK MANAGER

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

CompanyAdria Solutions Ltd
AddressManchester, Greater Manchester
CategoryCustomer Service
Salary£45,000 - £55,000/annum
Job typePermanent
Date Posted a week ago See detail

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

Clinical Service Manager New

Cygnet

Bury, Greater Manchester

£63,000 per annum

Ensure that a safe environment is maintained at all times in accordance with Health and Safety regulations, Quality Network for inpatient CAMHS and Care Quality Commission. Responsible for clinical risk assessment in all areas and...

Engineering Services Service Manager New

Ashley Business Services Ltd

Bolton, Greater Manchester

£45,000 - £50,000/annum

Ensure all works are carried out in accordance to the required standards and the Companys policiesand procedures Support Operations Manager in delivering projects safely, on time and profitably. Regularly visit sites as the sit...

Service Manager

Remedy Social Work

Rochdale, Greater Manchester

£50 - £53/hour

You will assist the Head of Service, with the development and delivery of the family Support and Protection service and contribute to all service and development planning. You will lead on a number of thematic areas within the ser...

Customer Service Manager

Hays Specialist Recruitment Limited

Manchester, Greater Manchester

£40,000 - £45,000 Annual

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

Service Desk Analyst

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

Manager - Accounting Advisory Services New

Isaac James Associates

Manchester, Greater Manchester

£52,500 - £55,000/annum Plus bonus and benefits

Acquisitions and Disposals. Revenue recognition. Financial Instruments. FRS 101 & 102 transitions. Accounting manuals....

Remote Service Team Manager New

Bupa

Salford, Greater Manchester

From £34,000 a year

Driving and managing operational efficiencies across the service through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the cen...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

Client Services Manager

Your Talent Solutions Ltd

Altrincham, Greater Manchester

£26,000 - £28,500/annum

Work with clients on a daily basis to review creative and content briefs. Work with the in-house studio to produce content for all customer stores. Work with customers' own design and creative team to collaborate on content for de...

Accounts and Business Advisory Services Manager

Team Jobs - Commercial

Stockport, Greater Manchester

£45,000 - £55,000/annum

Own and manage a client portfolio with a higher level of client responsibility, oversee your team's portfolios, and contribute to workflow planning. Deliver revenue and profitability targets. Foster enduring client relationships....

Service Manager

Sheldon Phillips Ltd

Manchester, Greater Manchester

Assist the Head of Service in the development and delivery of the Family Support and Protection Service. Contribute to service and development planning. Lead on thematic areas within the service, providing specialist knowledge and...

Customer Service Manager

Martin Anthony

Leigh, Greater Manchester

£35,000 - £50,000/annum Plus excellent benefits

Team Leadership: Inspire, mentor, and manage your team to excel in their performance and development. Collaboration: Work closely with Field Sales Managers to fully understand key account activities and ensure alignment. Customer...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

Commissioning and Contracts Service Manager

Manchester City Council

Manchester, Greater Manchester

Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. The commissioned accommodation services will support people with a wide spectrum of needs including abstinence; young mot...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

Service Manager

Reclifts

Manchester, Greater Manchester

£40,000 - £50,000/annum

Car/hybrid/electric car and fuel card. Private contributory pension scheme. Paid annual leave entitlement of 25 days + Bank Holidays. Company sick pay, following the probation period. Carry out regular site monitoring. Coordinate...

Soft Services Manager

Empro Consultants Limited

Stockport, Greater Manchester

£42,000 - £47,000/annum + additional benefits

Implement and follow Safe System of Work for team members. Lead shift training, share lessons learned, and operate critical plant as authorised. Ensure compliance with health and safety processes for all work. Conduct toolbox talk...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

1st Line Service Desk Technician

Senitor Associates Ltd

Stretford, Greater Manchester

£24,000 - £28,000/annum

Respond promptly and professionally to Service Desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devic...

Managed IT Services Presales Consultant

Apogee Corporation

Manchester, Greater Manchester

The positions include a company car and involve remote work, client meetings on-site, and working out of Apogee offices.The Technical Presales Consultant role is an exciting opportunity to join one of 7 industry leading Profession...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Manchester, Greater Manchester

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

IT Services Planning Manager

Blue Arrow

Manchester, Greater Manchester

£45,585 - £56,021/annum

Hybrid working (flexibility required) Employment type: PermanentBlue Arrow is recruiting an IT ServicesPlanning Manager for our client which is a Higher Education Facility based in Manchester City Centre. They will also take a le...

Assistant Service Manager

Richard Abson Group

Stockport, Greater Manchester

£31,500 - £36,000/annum

Role Assistant Service ManagerLocation - StockportSalary - 31,500 OTE 36,000The business is a well-established and reputable main dealer, working with a prestige brand. Looking to employ an Assistant Service Manager with enthu...

Customer Service and Operations Manager

Glencourt Associates

Manchester, Greater Manchester

£26,000 - £27,000/annum + bonus package

Experience providing outstanding Customer Service. Managerial experience in an Operational and/or Retail environment. Experience following processes and procedures. A can-do and positive approach and ability to lead by example....

Training Manager - Financial Services

N Brown Group Plc

Manchester, Greater Manchester

£30,000/annum

Main responsibilities will be lead the design, development and implementation of learning initiatives along with providing comprehensive reporting to evidence the successful delivery of training across Financial Services. This rol...

Service Assistant/Manager

Meridian Business Support

Heywood, Greater Manchester

£38,000 - £43,000/annum

Initially concentrating on ordering and service scheduling including the organisation of service visits for the engineers which may include booking hotels. Over time you will help manage projects of various sizes from planning rou...

Techincal Services Manager

Mcg Construction

Manchester, Greater Manchester

£300 - £350/day

Ongoing opportunity paid on a Freelance basis (CIS or Umbrella only) - Willing to consider permanent for the right person. Will attend regular sub-contractor meetings to advise and offer expertise based on the drawings submit. Wil...

Motor Trade Service Manager

Proslipsi Recruitment Specialist

Rochdale, Greater Manchester

£30,000 - £34,000/annum Neg DOE

A friendly working environment. Solid company that offers employment security. Up to 34k per year Neg DOE. Assisting with day-to-day administrative task and manging client enquiries. Setting up appointments and overseeing associa...

Senior Food & Beverage Services Manager

Ihg Hotels & Resorts

Manchester, Greater Manchester

Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human...