Content Editor/Designer

What's involved with this role:
Interim Content Editor/Designer
Reference no: GLX TCL 0008 6B26 / 1
Pay rate: £23.50 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
This opening assignment is for 3 months
City: SOUTHWARK, London
Hybrid working - Candidates are expected to bring their own laptop and equipment
Basic DBS required for this role
A Content Editor/Designer is required to provide day-to-day content creation, support, maintenance and improvement of content for london.gov.uk, associated sites and other digital channels. This is a busy site with many content management system (CMS) users and subject matter experts across the business who make frequent edits to the site, or request them to be made, and support is required in ensuring content changes to the site are user focused, clear, concise, engaging and accessible. The work is content editing, working from an inbox of requests, rather than more research-linked content design. Alongside daily edits, there are larger items of work that require working with stakeholders and drawing on skills in communications and content design. In conjunction with the Digital Content Manager, the Content Designer ensures london.gov.uk delivers relevant and engaging user-centric content to Londoners. Experience of Drupal 9 (soon to be 10) CMS beneficial for this role.
Key responsibilities:
Work collaboratively with stakeholders and content owners to plan, create and develop usable and accessible content for our digital channels, ensuring efficient user journeys between digital platforms.
Provide best practice and technical support to stakeholders and content owners to publish different content types. Contribute to the development and use of the style guides and content patterns. Help align activity and ensure brand consistency in content and approach.
Provide hands-on content design for complex projects, including page mapping, audience identification and information architecture, to ensure user-friendly navigation.
Ensure the organisations web content meets best practice and accessibility standards, including monitoring, quality checking, testing and optimising to maintain high standards.
Communicate and champion digital content and solutions across the digital estate, internally and externally.
Provide GDPR and technical support for data and integration management on internal and external platforms.
Work in an agile environment. Bring together user and stakeholder needs, plan and communicate design decisions to key stakeholders. Build upon iterative feedback to continuously improve content quality.
Use data and insights to assess the effectiveness of digital content to improve usability, accessibility and search engine optimisation (SEO).
Upskill staff, deliver Content Management System (CMS) training and give advice on best practice to content owners. Ensure staff can upload and maintain compelling content on their pages.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Experience:
Some triaging experience, managing and allocating an inbox of requests.
Experience of Drupal 9 (soon to be 10) CMS beneficial for this role.
Experience working with multi-disciplinary teams in a fast-paced organisation.
Experience of managing large data sets.
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Knowledge:
Strong working knowledge of proofing, web copy editing and writing in keeping with SEO, usability and user experience best practice.
Good working knowledge of information architecture and wireframing techniques to visualise content and present to stakeholders.
Excellent knowledge of web accessibility standards (WCAG 2.1 AA).
Working knowledge of content management systems.
Awareness of the Government Digital Service’s principles set out in their Service Manual.
Skills & Abilities:
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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Job Ref: GLX TCL 0008 6B26 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.