Customer Services Administrator

Overview:
We are seeking a Customer Services Administrator to join our team in Bromham. The ideal candidate will have strong organisational skills, be proficient in clerical tasks, and possess excellent phone etiquette.

Responsibilities:
- Answer incoming customer inquiries via phone, email, and in-person
- Resolve customer complaints or concerns in a professional manner
- Process orders, forms, applications, and requests
- Perform data entry and maintain customer databases
- Assist with administrative tasks as needed

Skills:
The ideal candidate should have the following skills:
- Proficiency in Sage for order processing and invoicing
- Strong clerical skills for maintaining records and files
- Excellent organisational skills to manage multiple tasks efficiently
- Ability to computerise data accurately for record-keeping purposes
- Experience in data entry to input customer information accurately
- Knowledge of office procedures and equipment for daily tasks
- Typing proficiency to handle correspondence and documentation promptly
- Administrative capabilities to support various office functions effectively
- Good phone etiquette to communicate professionally with customers

Job Types: Full-time, Permanent

Pay: From £27,000.00 per year

Benefits:

• Canteen
• Company car
• Company pension
• Discounted or free food
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Work Location: In person

Reference ID: Customer Services Administrator